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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,529 Reviews
Call Service Center (971) 340-4573

1,529 Reviews of Mercedes-Benz of Portland - Service Center

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December 18, 2021

Always wonderful working with Mercedes Portland service department. They did wonderful job on emergence case. More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Arthur Dimalanta, Thomas Havel, Duncan Ostrander, Mark Tower, Christopher Cain
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, it is a pleasure to know each of your visits here at Mercedes-Benz of Portland have been a pleasure, and we look forward to continuing to provide you with excellent care during future service appointments. Happy holidays!

December 16, 2021

Knowledgeable, cooperative, personable, fair, honest people to work with over my two years MBZ ownership. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Kevin Lisonbee
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Dec 17, 2021 -

Andrew responded

See above

December 15, 2021

Quick response to my lifetime oil change service request and even washed and vacuumed my car when done. Much appreciated. More

by Dumbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tabbert
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for having your vehicle serviced here at Mercedes-Benz of Portland! Our team is happy to have provided you with a quick and accommodating experience and we hope to have you back for your next oil change.

December 14, 2021

A regular Mercedes Benz dealership. If you take your car in for a service here they will do just the minimum. The job will get done but don’t expect anymore than that. If you’re looking for friendly and acc More

by Dez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew, Christopher Cain
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December 14, 2021

My day began an unpleasant experience...GPS inoperative. However, one of the employees walked through the process with alacrity! Upon arrival he met me and walked me to the appropriate office where I receiv More

by DOROTHYSMITH988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Dorothy, thank you for visiting Mercedes-Benz of Portland! We are pleased to know our team greeted you with professionalism, kindness, appreciation and enthusiasm, and we look forward to having the opportunity to do so again in the future. Until next time, drive safe!

December 14, 2021

Very helpful and friendly service. Glad to have purchased my car from Mercedes of Portland More

by SHAY.REDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Shay, thank you for this short and sweet review! We are pleased to know our team provided you with a helpful and friendly car buying experience, and we hope to have you back at Mercedes-Benz of Portland for any future needs.

December 14, 2021

Solid service. I always receive excellent customer service and they are very knowledgeable and professional. I recommend this dealership. More

by JONATHANCHUNG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Jonathan, thank you for this short and sweet recommendation! We are pleased to know our team always provides you with knowledgeable and professional service. Until your next visit, enjoy the road ahead!

December 14, 2021

Service is always great. The staff is always efficient and always helpful. They go out of there way to be helpful. More

by BAKERJ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing this positive review following your recent service visit! We are please to know our team was efficient and helpful, and we look forward to assisting you with any future vehicle maintenance needs. Happy holidays!

December 14, 2021

ALWAYS receive superior customer service!Friendly ALWAYS receive superior customer service! Friendly helpful and informative I’ve been loyal to return to this dealership since my purchase Thanks More

by STEPHANIEDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Abujamous
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hi Stephanie, thank you for your loyalty to our team here at Mercedes-Benz of Portland! Our team is happy to provide you with superior customer service during each of your visits and we look forward to continuing to do so in the future. Until next time, drive safe!

December 14, 2021

Very professional, friendly, and on time with completing service. My car is always nice and clean when finished, which I appreciate. More

by NANHOGARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, we are happy to have provided you with professional, friendly and efficient service, and our team would like to thank you for these kind comments! Please don't hesitate to reach out to Mercedes-Benz of Portland for any future needs, we are happy to help.

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