Mercedes-Benz of Portland - Service Center

Oil change replace bulbs Quick and friendly service. Richard was professional and prompt. Enjoyed the comfortable and clean area to work while I was waiting for my vehicle. Quick and friendly service. Richard was professional and prompt. Enjoyed the comfortable and clean area to work while I was waiting for my vehicle. Service is always excellent and is why I make the drive from Camas when I need a repair. More

Recall work done fast They did a fast job of scheduling and completely recall work. Good service guy. Complete exactly when they said it would be done. Good job. They did a fast job of scheduling and completely recall work. Good service guy. Complete exactly when they said it would be done. Good job. More

Very good The service manager (Chuck) that helped me did a good job.. Good customer service ready to listen and helped me what I would need to to do in the next The service manager (Chuck) that helped me did a good job.. Good customer service ready to listen and helped me what I would need to to do in the next service. More

Great job! Jake is the best. I would recommend this service department to everyone. Description of service: great. friendly. helpful. timely. Efficient. Good jo Jake is the best. I would recommend this service department to everyone. Description of service: great. friendly. helpful. timely. Efficient. Good job everyone. I will be back! More

Seamless First: the online appointment app is intuitive & easy. When I requested an additional "test drive" to check on the steering column, they called me ba First: the online appointment app is intuitive & easy. When I requested an additional "test drive" to check on the steering column, they called me back almost immediately to point out that the extra appointment time means I should schedule earlier in the day. Because they were so quick to get back to me, I could find another suitable time with ease. Second: The service, paperwork, and payment was friendly & quick. Finally: The shop manager himself took the test drive to determine if the feedback from the steering column was normal. He went over-and-above by simultaneously checking on a number of other things as well. (On a previous occasion, they fixed a screw that lodged in my tire for free). I also got a free tutorial on a number of features that weren't known to me. At least two of those features are going to be extremely helpful to me. More

Excellent experience Rosie and Jake Patterson handle your service issues very well and do a great job for the customers . Would not consider taking my cars to any other de Rosie and Jake Patterson handle your service issues very well and do a great job for the customers . Would not consider taking my cars to any other dealership. Please congratulate these employees. More

Always Excellent! Chuck Haga is a pleasure to deal with. good communication, would highly recommend him and Mercedes Benz of Portland. Car is always clean, pricing is r Chuck Haga is a pleasure to deal with. good communication, would highly recommend him and Mercedes Benz of Portland. Car is always clean, pricing is reasonable. More

Consistently Great Experience In 2013, I'd purchased a new vehicle at a different, local MB dealership and had it serviced there for a year. Because MB of Portland was closer, I s In 2013, I'd purchased a new vehicle at a different, local MB dealership and had it serviced there for a year. Because MB of Portland was closer, I stopped in on a Saturday morning to ask a question about the voice control system on the car and was so impressed with the care and attention that was offered to me by the service staff that I decided to make a change. I've since purchased a new vehicle (at this dealership) and am now very pleased to have both of my vehicles routinely serviced and maintained at Mercedes-Benz of Portland. Of course I'd recommend them... More

Great experience Great staff - friendly and welcoming! They work hard to make sure it's a great experience. Service is prompt and efficient. Waiting area is comfort Great staff - friendly and welcoming! They work hard to make sure it's a great experience. Service is prompt and efficient. Waiting area is comfortable and lots of goodies in the snack bar. More

Excellent Service We always get competent and friendly service at Mercedes-Benz of Portland! Chuck Haga is like a long-time personal friend! He cares about us and giv We always get competent and friendly service at Mercedes-Benz of Portland! Chuck Haga is like a long-time personal friend! He cares about us and gives the best service possible. Other friends include Kenny Levias and Chan Saechao - they always greet us by name! All of the people at this dealership understand how important good service is, and they work hard to keep their customers happy. Thank you!! More