Mercedes-Benz of Portland - Service Center

Everything was great, including the Lyft/Uber back and forth to my workplace Thank you forth to my workplace Thank you More

Appointments are fast and convenient, staff is very friendly, waiting area and amenities are great with available drinks and snacks, an Uber is free to shuttle you back and forth if needed. Top notch o friendly, waiting area and amenities are great with available drinks and snacks, an Uber is free to shuttle you back and forth if needed. Top notch overall. More

The service staff is very good , but the dealership has policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we wo policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we would have to pay 20,000 premium over the price from Mercedes factory. So we were forced to look for a dealership that did not charge a premium. So this dealership lost a good potential customer through their greed. I recently had the car detailed , at the dealership. They did a very good job. However the car had a tire that was loosing air . I was told that I had to purchase a new tire regardless of whether it was a simple tire leek. More

Throughly enjoyed Abigails professional attitude. Will be back. For my next service. Keep up the good work. Thank you. Will be back. For my next service. Keep up the good work. Thank you. More

Great service! They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. More

they took days to get to my scheduled service, returned it broken (they flushed the coolant system and returned it with a leak in the coolant service), refused to fix it on their dime, offered to have me p it broken (they flushed the coolant system and returned it with a leak in the coolant service), refused to fix it on their dime, offered to have me pay for parts and they pay for service, but when I picked it up they claimed they offered to split the cost which cost me and extra $200+ More

I had the worst experience in the last 15 years since I have been using the services of this dealer. Unprofessional, bad communication, poor service. They ruined the image of the Mercedes brand have been using the services of this dealer. Unprofessional, bad communication, poor service. They ruined the image of the Mercedes brand More

My service advisor is very attentive, knowledgeable, extremely helpful and professional. thank you for the wonderful experience. extremely helpful and professional. thank you for the wonderful experience. More

Excellent and detailed service. Quick and timely service as well, in and out in a super timely fashion ! Quick and timely service as well, in and out in a super timely fashion ! More

Great customer service from beginning to end. I was constantly updated as to the progress of work being done. I really appreciate appointment availability on Sunday. I was constantly updated as to the progress of work being done. I really appreciate appointment availability on Sunday. More