Mercedes-Benz of Portland - Service Center

Extremely prompt and courteous service work. I have been getting my C350 serviced for over 12 years at Mercedes Benz of Portland and always get great customer service. I have been getting my C350 serviced for over 12 years at Mercedes Benz of Portland and always get great customer service. More

I always preferred this location, but not anymore. The customer service wasn't the greatest. The customer service wasn't the greatest. More

Mark was super helpful and kind. He was efficient with his work and gave me a loaner to drive while my car is getting a warranty fix. He has everything ready to go and I didn’t have He was efficient with his work and gave me a loaner to drive while my car is getting a warranty fix. He has everything ready to go and I didn’t have to wait or had any issues. Thank you Mark. More

While agents were helpful, the wait time seemed excessive. I dropped my vehicle off at 8:30 am, left and returned at 12, when I was told it would be ready. I waited an extra 4.5 hours for the servi excessive. I dropped my vehicle off at 8:30 am, left and returned at 12, when I was told it would be ready. I waited an extra 4.5 hours for the service to be completed, with little to no updates. A simple B service turned into an 8hr project More

They always do a great job! ! Mekkonnan is great to work with!! They can be trusted to take care of your car! ! Mekkonnan is great to work with!! They can be trusted to take care of your car! More

Mark was find enough to go above and beyond by keeping an open line of communication and staying back after hours for me to return a rental and pick up my car. open line of communication and staying back after hours for me to return a rental and pick up my car. More

Excellent service from Mark Tower! … I’m very happy! Great professional score! Thank you so much!… … I’m very happy! Great professional score! Thank you so much!… More

I love the customer service which is the very best cause they listen to you they listen to you More

My Salespeople, Andrew Fox is awesome and because of him I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with. More

Great service on the car, but it came back dirtier than it was when I brought it in. When asked how the experience was / if there was any concerns, I noted exactly that but then stopped getting responses… it was when I brought it in. When asked how the experience was / if there was any concerns, I noted exactly that but then stopped getting responses… More