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Mercedes-Benz of Portland - Service Center

Portland, OR

4.0
1,569 Reviews
Call Service Center (971) 340-4573

1,569 Reviews of Mercedes-Benz of Portland - Service Center

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April 17, 2023

Made my problem worse. I regret bringing it in. Now I am stuck trying to work with Mercedes. Clearly unskilled techs. Also returned vehicle with interior damage and played More

by flowerhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cecilia Salgado
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April 15, 2023

Appointment was easy to schedule, and I knew what to expect. Service was excellent and the coffee and snack bar. It was a nice park for customers. More

by colon101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Szabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Hey Colon, thank you for sharing your recent service experience here at Mercedes-Benz of Portland! We are happy to know you found scheduling to be a breeze and your wait to be comfortable. For any future service needs, please don't hesitate to return to our team.

April 15, 2023

A class act from dropping off my car to picking it up again. Consistently high quality work. More

by twrightpdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for continuing to trust our team at Mercedes-Benz of Portland to provide you and your vehicle with top-notch service. Working with you is a pleasure and we look forward to doing so again in the future.

April 14, 2023

This place is clean on time service and the people are very professional be happy to recommend to friends and family. More

by AHMED4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Demeulle
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team here at Mercedes-Benz of Portland to your friends and family, Ahmed! It was a pleasure working with you, and we hope to have the opportunity to serve you again in the future.

April 13, 2023

Good service clean place Easy access traffic Helpful Coffee with snack like it Tv screen make busy. Thank you for your service. More

by maharjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mekonnen Wossene
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to list the aspects of your visit that you valued most! Our team appreciated having the opportunity to earn your business, and we hope to be seeing you back here at Mercedes-Benz of Portland for any future needs.

April 12, 2023

Cecelia is excellent. She made a bad situation so much better. The challenge of getting my brand new vehicle in for service is not acceptable. The lack of availabili More

by JANETPNW
Recommend Dealer
Yes
Employees Worked With
Cecilia -service
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April 12, 2023

Prompt service, easy to schedule. I have had a Mercedes for 10 years because of their service department. I did like it better when I had a consistent assigned service manager so I al More

by SKLEWISMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for your loyalty to Mercedes-Benz of Portland over the past 10 years! We are happy to know you continue to find your experience with our team, and in scheduling, to be prompt and simple. Looking ahead we will be sure to share your feedback with the team, and hope to have the opportunity to serve you for many more years.

April 10, 2023

Professional and communicative. Rod was on top of things from start to finish and helped me with the selection of necessary services. More

by devine92288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Rod Soprito
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Apr 28, 2023 -

Mercedes-Benz of Portland responded

Hello Devine, our team member, Rod, is happy to have shown you a professional and communicative experience from arrival to departure! Thank for taking the time to review your experience with our team at Mercedes-Benz of Portland.

April 08, 2023

Fast, prompt, clean, friendly, good waiting room, great service, job well done, not crowded,easy in and out More

by EDWCONKLIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for this kind, descriptive review! Providing you with a comfortable, quality and efficient service visit was our pleasure. For your next due service, we hope you will continue to keep Mercedes-Benz of Portland in mind.

April 06, 2023

Was great experience first time using their service. Will come back for future service needs. More

by WFOLKS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Apr 07, 2023 -

Mercedes-Benz of Portland responded

Thank you for allowing our team at Mercedes-Benz of Portland the opportunity to earn your business. Working with you was a pleasure, and we look forward to having you back for your next due service.

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