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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,520 Reviews

1,520 Reviews of Mercedes-Benz of Portland - Service Center

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December 25, 2022

I had an appointment to change oil and headlight bulb, I like time frame and good customer service. Thanks. More

by RAFAEL877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Dec 27, 2022 -

Mercedes-Benz of Portland responded

Thanks for stopping by! It was a pleasure assisting you with your recent oil change.

December 22, 2022

They did a fair evaluation of my vehicle. Even though it was beyond repair, the company allowed me to keep it there till a tow company helped retrieve it. It saves me a endless amount of head More

by joe.medium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Dec 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for the review, Joe! We appreciate you for bringing in your vehicle for an evaluation. It was a pleasure assisting you.

December 17, 2022

Very fast and efficient. ..they kept me updated and was easy to work with...my service provider was excellent... More

by FRED.M.AYAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name , Mark Tower
Dec 19, 2022 -

Mercedes-Benz of Portland responded

Hey Fred, thank you for bringing your vehicle to Mercedes-Benz of Portland. Our team is happy to have provided you with fast and efficient service Until your next visit, we wish you happy holidays.

December 15, 2022

Since the early 80’s, they have been the Go-To Dealership for me & my friends, As other dealers come into the area and sometimes my friends change dealers? They all come back to the people who take care o More

by DENNY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux
Dec 16, 2022 -

Mercedes-Benz of Portland responded

Hi Denny! Wow since the early '80s!? Your kind words and loyalty are truly appreciated. Thank you for leaving a review! We look forward to many more years of great customer service and hope to see you again soon!

December 15, 2022

I have purchased 4 new Mercedes Benz vehicles. 3 of them were from MB-Wilsonville. I had exceptional service from their Service Department. This is the first car I have purchased from MB-Portland More

by hkenagy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Popplewell
December 15, 2022

Able to fix my car in a few days. Friendly staff. Just wish I could’ve gotten in sooner than the 6 weeks I had to wait for my appointment. Once there, it was a great experience. More

by HEIDIRANDALL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Dec 16, 2022 -

Mercedes-Benz of Portland responded

Hi Heidi! We do our best to get our amazing customers their cars back as soon as possible! We apologize for the limited availability but are glad to see that despite having to wait for an appointment, you are still thoroughly pleased with the given service. Thank you for your review and we hope to see you again soon.

December 15, 2022

I really liked the service, the work was done great! The people were very nice and gave recommendations to what was needed to be done to my car. More

by ALADIN851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Dec 16, 2022 -

Mercedes-Benz of Portland responded

Hi Aladin! Thank you for taking the time to leave a review. It's wonderful to see you had an overall great experience. We look forward to seeing you again in the future!

December 14, 2022

Did not complete the work and what you did ended up causing more problems. Mercedes-Benz is not what they used to be. We won’t be purchasing another More

by KPHAUX
Recommend Dealer
No
Employees Worked With
No names
December 14, 2022

Very happy with my experience! Great service, friendly and knowledgeable staff and spotlessly clean facilities. More

by TAMWRITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young man who checked me in (originally from Poulsbo) incredibly friendly, Mark Tower
Dec 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share your service experience. We are happy to know you enjoyed both our facilities and our team. If we can be of assistance in the future, please don't hesitate to reach out.

December 12, 2022

Tom is the best! And please remove the 15 words minimum. It is very annoying. More

by mbme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maddox
Dec 12, 2022 -

Mercedes-Benz of Portland responded

Hi Tom, thank you for taking the time to leave this feedback. Our team greatly appreciates your business and it pleased to know you enjoyed your experience. Until your next visit, we wish you safe travels.

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