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Mercedes-Benz of Portland - Service Center
Portland, OR
1,526 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,526 Reviews of Mercedes-Benz of Portland - Service Center
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December 29, 2022
Great service, easy to get a ride while waiting, lobby is available with good coffee supplied available with good coffee supplied More
by THARMON03
Verified Customer
December 28, 2022
Your mechanic lied about not finding a problem with my newly purchased car. I'm a 72 year old female who diagnosed the area and several options for what the problem might be. I was correct. Mercedes PDX m newly purchased car. I'm a 72 year old female who diagnosed the area and several options for what the problem might be. I was correct. Mercedes PDX must be hard up for money if you'll steal $550.00 from a senior on a fixed income. More
by B Baker
Employees Worked With
Other Employees :
Someone in service of used cars. , Samuel Kim
December 28, 2022
Friendly enough. The young man who prepped our car was very courteous and gave us accurate information. The service was timely. In general, however, the Seattle MBZ d The young man who prepped our car was very courteous and gave us accurate information. The service was timely. In general, however, the Seattle MBZ dealership was better at making us feel special. Which is one reason I no longer purchase Ford products. More
by ZoltanS
Employees Worked With
Mekonnen Wossene
December 28, 2022
Prompt service after checking in Detail explanation of service needed Kindness and preciseness all the time service needed Kindness and preciseness all the time More
by Teresa
Employees Worked With
I’m not sure if the young man who also help me at the check out is Mr. Wossene, I believed so, I rated him, Mark Tower, Mekonnen Wossene
December 27, 2022
My car was serviced on time and was washed inside and out! Service personnel were courteous and I was completely satisfied with the work done to my car. Will definitely be back for my next scheduled se out! Service personnel were courteous and I was completely satisfied with the work done to my car. Will definitely be back for my next scheduled service. More
by MARSHJOS22
December 22, 2022
They did a fair evaluation of my vehicle. Even though it was beyond repair, the company allowed me to keep it there till a tow company helped retrieve it. It saves me a endless amount of head Even though it was beyond repair, the company allowed me to keep it there till a tow company helped retrieve it. It saves me a endless amount of headaches. I cannot thank them enough for their kindness, and top notch customer service. More
by joe.medium
Employees Worked With
Mekonnen Wossene
December 15, 2022
I have purchased 4 new Mercedes Benz vehicles. 3 of them were from MB-Wilsonville. I had exceptional service from their Service Department. This is the first car I have purchased from MB-Portland 3 of them were from MB-Wilsonville. I had exceptional service from their Service Department. This is the first car I have purchased from MB-Portland and I am extremely disappointed in their service. Our service manager did not return multiple text messages (when he specifically stated that he was available via text) regarding the status of our vehicle. This is the second service experience with MB-Portland and my experience was the same both times. Unreturned texts and phone calls. Lack of communication when my car was kept over thanksgiving weekend! I had to call the following Monday afternoon to even find out what the ETA was. Abysmal service at this dealership and I will NEVER purchase another car from them. More
by hkenagy
Employees Worked With
Sean Popplewell
