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Mercedes-Benz of Portsmouth

Greenland, NH

4.1
156 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is. As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced. Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second. A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
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309 Portsmouth Avenue

Greenland, NH

03840

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Showing 156 reviews

February 10, 2017

MB of Portsmouth is fantastic! I have worked with the GM of MB Portsmouth, Mike Collins, for almost 10 years. My wife and I have leased several cars from him and have confidently re More

by MTorrielli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share you experience with working with Mike Collins our General Manager. He always goes above and beyond to meet our clients needs. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mercedes-Benz of Portsmouth

February 10, 2017

Purchase new SUV Mike Steere was awesome to deal with. There was no pressure to purchase. He spent plenty of time explaining all the options that came with my new SU More

by Coastal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steere
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

It is nice to hear that Mike Steere was awesome to deal with and that he was able to provided you with outstanding customer service! He is a true asset and we are lucky to have him on the Mercedes-Benz of Portsmouth team. Thank you for taking the time to share your experience! Sincerely, Mercedes-Benz of Portsmouth

February 08, 2017

Routine service It was very easy to schedule a convenient appointment on line. The service representative was very pleasant and is very knowledgeable. The service was More

by JOANNE.MADDOCK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 14, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to write about your experience with our service department. We are happy to hear we were able to provided you with outstanding customer service. We look forward to serving you again! Sincerely, Mercedes-Benz of Portsmouth

February 07, 2017

Check engine light was n on Bluetec again. First time at this dealer. They analyzed the problem, diagnosed and repaired it in a few hours. Called me and I returned the loaner. have driven th More

by skpmurfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, Jack Hartwell, Peter Preteroti
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

It’s great to hear that your visit with our service department earned a 5-star rating! It’s also great to know that our staff was able to assist you with getting your vehicle back on the road in a timely manner! We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mercedes-Benz of Portsmouth

February 06, 2017

Service My service representative was great. Estimate was spot on. Courtesy on the phone great. Attention to detail excellent. Politeness excellen. . Respect More

by dn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuliga
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are happy to hear that our service department has provided you with outstanding customer service! We look forward to serving you again! Sincerely, Mercedes-Benz of Portsmouth

February 06, 2017

First Class The whole process doesn't get much easier than this, quick and convenient appointment, loaner car, very friendly and knowledgeable staff, nice clean c More

by jflk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Preteroti
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you for taking the time to share your comments and feelings about your experience with our service department. We truly appreciate your business and hope to work with you for years to come! Sincerely, Mercedes-Benz of Portsmouth

February 06, 2017

New Vehicle Excellent product knowledge, fair pricing. Jim had taken me out on the vehicle several time to familiarize me with all of the key features of the aut More

by joe.serrecchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, James Lowell
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

We’re glad that Jim was able to assist you with familiarizing you with all the key features of your new Mercedes-Benz. We appreciate you choosing Mercedes-Benz of Portsmouth as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Mercedes-Benz! Please come back and see us again soon! Sincerely, Mercedes-Benz of Portsmouth

February 03, 2017

Purchase and follow up visit vechile controls Jim Lowell was a pleasure to deal with . He was friendly , knowledgeable and most helpful . Jeremy Copp was also a pleasure to deal with . He was able More

by ICEPALACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Copp, James Lowell
Feb 07, 2017 -

Mercedes-Benz of Portsmouth responded

Thank you so much for sharing your experience with Jim Lowell and Jeremy Copp! It is so nice to hear that they helped to make your buying experience such a positive one! Enjoy your Mercedes-Benz we look forward to serving you in the future! Sincerely, Mercedes-Benz of Portsmouth

February 01, 2017

All thumbs up! Loved buying a car here. NO pressure. Felt like people really listened to me and helped me get exactly what I wanted. Dick Mariano was the perfect pe More

by AbbyC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Jeremy Copp, Dick Mariano, Tom Wood
Feb 01, 2017 -

Mercedes-Benz of Portsmouth responded

Congratulations on your new Mercedes-Benz! We welcome you to the Mercedes-Benz of Portsmouth's family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Dick, Bethany, Jeremy, Tom and John know how pleased you are with their service. They are all true assets and we are lucky to have them all on the Mercedes-Benz of Portsmouth's Team! Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Mercedes-Benz! Sincerely, Mercedes-Benz of Portsmouth

January 30, 2017

Fantastic! We has a wonderful experience. Efficient and enjoyable all around from the initial contact on line until the follow up call a few days after we broug More

by qcarbuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau, Mike Steere
Feb 01, 2017 -

Mercedes-Benz of Portsmouth responded

Hearing that you had “Wonderful, Efficient and Enjoyable” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of Portsmouth, we wish you many happy miles in your new Mercedes-Benz. We look forward to serving you for many years to come! Sincerely, Mercedes-Benz of Portsmouth