Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portsmouth
Greenland, NH
175 Reviews
We always encourage drivers to choose the “right” dealership, and not just any old dealership that’s close by. When it comes to Mercedes-Benz of Portsmouth vehicles and service, we firmly believe we are the right dealership to meet all of your automotive needs. Of course, we don’t expect you to take our word for it based on blind faith. Instead, we want you to get to know us and understand our passion, dedication and pride. So, let us explain a little bit about who Mercedes-Benz of Portsmouth is.
As we said, we’re your source for Mercedes-Benz vehicles and service in the Greenland area. But our reach extends far beyond Greenland, as we have loyal customers visiting us from Portsmouth, Exeter, Dover, Rochester and even parts of Southern Maine. Their loyalty is a testament to our ability to meet drivers’ automotive needs, whether they’re buying a new vehicle from us or having their vehicle serviced.
Being part of the Kaplan Auto Group is another testament to our quality care and friendly dealership experience. The Kaplan Auto Group has been around for over 70 years, and an automotive group doesn’t last that long when it simply focuses on sales figures. A dealership lasts for roughly three-quarters of a century only by focusing on the driver first and the business second.
A premium brand like Mercedes-Benz ought to come with a premium-level dealership experience, and that’s what you’ll find here at Mercedes-Benz of Portsmouth. Let us prove to you that the experience at Mercedes-Benz of Portsmouth is one-of-a-kind. You won’t regret it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 175 reviews
February 10, 2017
MB of Portsmouth is fantastic! I have worked with the GM of MB Portsmouth, Mike Collins, for almost 10 years. My wife and I have leased several cars from him and have confidently re I have worked with the GM of MB Portsmouth, Mike Collins, for almost 10 years. My wife and I have leased several cars from him and have confidently referred numerous friends and family to him and his dealership. We have all always had the same top notch purchasing experience. Low pressure and high service that can't be beat. Even though I live in Massachusetts, take my word for it- Mike and his team are worth the drive! More
by MTorrielli
Employees Worked With
Mike Collins
February 08, 2017
Routine service It was very easy to schedule a convenient appointment on line. The service representative was very pleasant and is very knowledgeable. The service was It was very easy to schedule a convenient appointment on line. The service representative was very pleasant and is very knowledgeable. The service was completed in a timely manner. It is nice to have a complimentary car wash. More
by JOANNE.MADDOCK3
Verified CustomerEmployees Worked With
Peter Preteroti
February 07, 2017
Check engine light was n on Bluetec again. First time at this dealer. They analyzed the problem, diagnosed and repaired it in a few hours. Called me and I returned the loaner. have driven th First time at this dealer. They analyzed the problem, diagnosed and repaired it in a few hours. Called me and I returned the loaner. have driven the car for a week or more and it's perfect!! More
by skpmurfs
Employees Worked With
Jeremy Copp, Jack Hartwell, Peter Preteroti
February 06, 2017
New Vehicle Excellent product knowledge, fair pricing. Jim had taken me out on the vehicle several time to familiarize me with all of the key features of the aut Excellent product knowledge, fair pricing. Jim had taken me out on the vehicle several time to familiarize me with all of the key features of the automobile and maximize my experience. More
by joe.serrecchia
Employees Worked With
Jeremy Copp, James Lowell
February 06, 2017
First Class The whole process doesn't get much easier than this, quick and convenient appointment, loaner car, very friendly and knowledgeable staff, nice clean c The whole process doesn't get much easier than this, quick and convenient appointment, loaner car, very friendly and knowledgeable staff, nice clean car when I left. More
by jflk
Employees Worked With
Peter Preteroti
February 06, 2017
Service My service representative was great. Estimate was spot on. Courtesy on the phone great. Attention to detail excellent. Politeness excellen. . Respect My service representative was great. Estimate was spot on. Courtesy on the phone great. Attention to detail excellent. Politeness excellen. . Respect excellent. On time. Excellent. More
by dn
Employees Worked With
John Kuliga
February 03, 2017
Purchase and follow up visit vechile controls Jim Lowell was a pleasure to deal with . He was friendly , knowledgeable and most helpful . Jeremy Copp was also a pleasure to deal with . He was able Jim Lowell was a pleasure to deal with . He was friendly , knowledgeable and most helpful . Jeremy Copp was also a pleasure to deal with . He was able to offer us an interest rate that was better than our credit union . More
by ICEPALACE
Employees Worked With
Jeremy Copp, James Lowell
February 01, 2017
All thumbs up! Loved buying a car here. NO pressure. Felt like people really listened to me and helped me get exactly what I wanted. Dick Mariano was the perfect pe Loved buying a car here. NO pressure. Felt like people really listened to me and helped me get exactly what I wanted. Dick Mariano was the perfect person to help me as he was extremely UNPUSHY and very knowledgeable. Others in the staff that were involved such as TOM (sales manager), Jeremy (finance), Bethany, and John were also great.Loved the experience and my new Mercedes!!! More
by AbbyC
Employees Worked With
Bethany Juneau, Jeremy Copp, Dick Mariano, Tom Wood
January 30, 2017
BAR NONE BEST BUYING EXPERIENCE YET It came down to c-300 or c-43.John was just patient with me while I decided on the c-43 because I was not sure which way to go.Very straight forward j It came down to c-300 or c-43.John was just patient with me while I decided on the c-43 because I was not sure which way to go.Very straight forward just loved my experience.best transaction yet.Thanks John & Jeremy for your services, Kevin Philbrick More
by Kevin Philbrick
Employees Worked With
Bethany Juneau, Jeremy Copp, John McMorrow, Peter Preteroti
January 30, 2017
Very Pleased! Everything about our buying experience was first rate. The sales staff was extremely knowledgable and courteous. We could not be more pleased with our Everything about our buying experience was first rate. The sales staff was extremely knowledgable and courteous. We could not be more pleased with our Mercedes-Benz! More
by Bob & Karen
Employees Worked With
Jeremy Copp, John McMorrow
