Mercedes-Benz of Princeton

Outstanding! I can't say enough about the professionalism of Dale Cook - he knows his stuff and walks the talk! He was not pushy or aggressive - very respectful o I can't say enough about the professionalism of Dale Cook - he knows his stuff and walks the talk! He was not pushy or aggressive - very respectful of me throughout the sales process. I recommend him and Princeton MB highly! More

Satisfied Customer I am very satisfied with the quality of service I received from this dealership, and in particular, from the Service Advisor, Miguel Cruz. My car had I am very satisfied with the quality of service I received from this dealership, and in particular, from the Service Advisor, Miguel Cruz. My car had gone completed dead on me, so it had to be towed into the service department. It was probably within an hour or less when I had received a call form Miguel, informing as to what was the problem and the corrective actions that need to be taken to get it up and running. As a result of the quality of service I received, it suffices to say that whenever the need arises, I will be more than please to return to this dealership. More

Dale Cook and my favorit car so far First I have to start by acknowledging Dale Cook, my sales representative, who respected my time and made sure that I got into a car that I love. The First I have to start by acknowledging Dale Cook, my sales representative, who respected my time and made sure that I got into a car that I love. The leasing experience was easy, fast, and I am satisfied! Second, I love my new C300 convertible. Best car I have ever owned including my BMW M3. More

Will definitely be back I've been to a couple of dealerships within a 15 mile radius of me and this one was my most recent. I am a stickler for service so I need to make sure I've been to a couple of dealerships within a 15 mile radius of me and this one was my most recent. I am a stickler for service so I need to make sure I fee at home when I get any work done on my baby! Long story short I was provided a great service by a very respectable team. Miguel was a great help and was very knowledgeable when I asked him questions about the mode of my car. Overall it was a great experience and I will continue to come here for any work I need. Thanks for the great experience! More

Great, tentative service I took in my C300 and was provided a great service from the employees. Miguel walked me through the process and answered all questions I provided him. I took in my C300 and was provided a great service from the employees. Miguel walked me through the process and answered all questions I provided him. I will definitely be returning for my next service! More

Tentative and friendly service. I called and later rescheduled my ML350 20k service because I had a time conflict, very friendly phone conversation. When I got to the dealership, Mig I called and later rescheduled my ML350 20k service because I had a time conflict, very friendly phone conversation. When I got to the dealership, Miguel was very nice and professional, he explained the service that my car needed, and answered all my questions patiently, and got my loaner car ready for me very quickly. Because I have a back to back schedule with my two kids, I won't be able to return the loaner car till next morning, and Miguel was very understandable and thoughtful too. When the service of my car was done, I got a friendly phone call from Miguel as well. Nice job! More

"Exceptional Customer Service" Miguel was a real pleasure to work with he was very friendly and extremely knowledgeable. He was able to answer all my questions I had about my warra Miguel was a real pleasure to work with he was very friendly and extremely knowledgeable. He was able to answer all my questions I had about my warranty and explained my final paperwork to me. Kudos' to Miguel and your service department. More

Positive Review I arrived without an appointment to have a part I had ordered replaced in my car. I was greeted and helped by Miguel Cruz. Miguel was professional a I arrived without an appointment to have a part I had ordered replaced in my car. I was greeted and helped by Miguel Cruz. Miguel was professional and knowledgeable and easily added on wiper blade replacements as well. He kept me updated on the progress and expected wait time. More

Outstanding experience After 30 years of buying cars now for the first time with Dale Cook at Mercedes-Benz of Princeton I encountered a super-competent professional sales p After 30 years of buying cars now for the first time with Dale Cook at Mercedes-Benz of Princeton I encountered a super-competent professional sales person. With completely natural friendliness and helpfulness Dale reflected the quality of Mercedes-Benz in every aspect of the sales interaction. There was nothing in common with the uncomfortable, adversarial auto buying experiences I have had before. He listened carefully, understood my needs and wishes, and worked to meet them. The most transparent process I have ever seen--all details reviewed, double-checked, all possible combinations examined. Everything explained clearly. Dale took his time to consider the optimal combination of features and value-for-money packages. I felt well informed as well as respected. This was a unique experience. Anyone who has experienced the unsatisfactory "sales job" so common at other brands and dealers will be delighted with the treatment and outcome of working with Dale Cook. And I have not even mentioned how fantastic the car is! I was converted to Mercedes-Benz and I cannot imagine going elsewhere. More

BEST EXPERIENCE EVER!! Dale Cook was our sales person. I can not say enough about Dale. Totally met our needs and went above and beyond. 5 star salesman. Dale Cook was our sales person. I can not say enough about Dale. Totally met our needs and went above and beyond. 5 star salesman. More