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Mercedes-Benz of Princeton
Lawrenceville, NJ
5,380 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,380 reviews
March 01, 2014
Paul Lai is a very nice guy. He gave us a lot of help and recommend when we bought the new ml 350. If anyone wants to find a good Mercedes-Benz car, I highly recommend to find Paul, you will find the best pr recommend when we bought the new ml 350. If anyone wants to find a good Mercedes-Benz car, I highly recommend to find Paul, you will find the best price for the best car. More
by shaobo
Employees Worked With
February 27, 2014
I just bought my second new ML350 with Paul Lai and words cannot express how happy I'm with his usual excellent service. It's definitely worth a trip to stop by Mercedes-Benz of Princeton and ask for Paul. cannot express how happy I'm with his usual excellent service. It's definitely worth a trip to stop by Mercedes-Benz of Princeton and ask for Paul. More
by casey4509
Employees Worked With
February 24, 2014
I love the whole experience, it was great and the deal was completely satisfactory, Paul Lai was great and very helpful. Paul sets customer service at the highest level. The dealership has great special was completely satisfactory, Paul Lai was great and very helpful. Paul sets customer service at the highest level. The dealership has great special offers. More
by Mbonilla2011
Employees Worked With
February 24, 2014
Dale Cook was recommended to me and I would highly recommend him as well. He was very patient and well informed. He was very efficient with my time. He made the experience a pleasure. recommend him as well. He was very patient and well informed. He was very efficient with my time. He made the experience a pleasure. More
by joymcneill
Employees Worked With
February 20, 2014
My car buying experience with MB of Princeton was hassle-free and an absolute pleasure. We've been through other MB dealerships but MB Princeton was so much better in customer service. Alex Shaparin hassle-free and an absolute pleasure. We've been through other MB dealerships but MB Princeton was so much better in customer service. Alex Shaparin was very friendly, straightforward, very accommodating and a great salesperson. MB of Princeton (and Alex) is highly recommended. More
by ngajasa
Employees Worked With
February 18, 2014
I stopped in Mercedes-Benz of Princeton to just get some information and test drive a Diesel E Class Sedan. I was immediately greeted by their friendly Customer Service Assistant who had Arno Orsini come ov information and test drive a Diesel E Class Sedan. I was immediately greeted by their friendly Customer Service Assistant who had Arno Orsini come over to help me. As a first time visitor to a Mercedes Benz Dealership, Arno took the time and the patience to answer all my questions and in a very respectful and honest way, educate me about the car I was interested in. He not only provided me with things that I might want to consider, but also those that I probably wouldn't because they were not right for the car I was interested in. That was a different experience for me, one that was not expected, but certainly welcomed. I have always built and ordered my vehicles. For me, getting exactly what you want is half the fun of buying a new car; this where Arno was at his best, and the greatest help me. He has a flare for making your order special, one that will be unique, and stand apart from the other vehicles on the road, including other Mercedes'. He suggested options that really made the car distinctive, but he did it in such a way that it was more about things to think about and consider, rather than things "you really need to buy". Moreover, there was also no pressure to buy; rather Arno was okay with just spending the time with me, which was what I needed that day. There is a benefit to not being pressured to buy on the spot. For me, it allowed me to take the weekend and review and consider all that Arno so thoughtfully explained; options that I did not think I would want, became options that I did because it really made the car special. I am pleased to say that with Arno's help, I purchased my first Mercedes Benz within 2 days after my initial visit with him. It was a pleasure dealing with Mercedes-Benz of Princeton and in particular, Arno Orsini. I look forward to that day when my new Diesel E Class Sport Model arrives and I become the proud owner of a Mercedes Benz. Bob Allen More
by rallenfire48
Employees Worked With
February 17, 2014
I worked with both Arno Orsini and Dale Cook on leasing a 2014 SLK 250. As a repeat MB Princeton customer, I couldn't be happier with the way my wife and I were treated, and the deal we ended up with. I woul 2014 SLK 250. As a repeat MB Princeton customer, I couldn't be happier with the way my wife and I were treated, and the deal we ended up with. I would highly recommend both Arno and Dale! More
by c300jeff
February 13, 2014
Alex was an awesome salesperson to work with. He searched a long time to find the exact car I wanted. He made sure a was comfortable with all the features of the car when I picked it up. a long time to find the exact car I wanted. He made sure a was comfortable with all the features of the car when I picked it up. More
by tprentice
Employees Worked With
February 12, 2014
I came back to Mercedes Benz of Princeton to see Dale Cook! He's not only an exceptional sales asset but an exceptional person! I'll be back again! M. Rowe Cook! He's not only an exceptional sales asset but an exceptional person! I'll be back again! M. Rowe More
by arowesy
Employees Worked With
February 09, 2014
This is the 5th Mercedes Benz we got from Paul Lai. Paul is very knowledgeable, friendly and honest. He is always on top of things and make sure that your experience with Mercedes is as pleasant as possibl is very knowledgeable, friendly and honest. He is always on top of things and make sure that your experience with Mercedes is as pleasant as possible. We will not go anywhere else to get a new car. He is definitely the best!!! More
by BerniTang
Employees Worked With
