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Mercedes-Benz of Richmond

Henrico, VA

4.7
973 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 973 reviews

October 14, 2021

Great service, situation fully explained, car was washed and I was out in under an hour More

by Chumartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Bunger
October 12, 2021

The whole staff is very friendly and helpful. The whole process was completed in a very short period of time. More

by aokhalid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fidel
October 08, 2021

The service technicians did an outstanding job of identifying major problems with my vehicle and effectively communicated the concerns identified with my warranty company. More

by Tawana C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
September 30, 2021

Love my new car and Jory’s help ordering it. Matt and Christine were fantastic managing the final sale and education on my new love. More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward and Joey
September 29, 2021

Great loves their service they take care of all your needs. They take care of you!!! More

by james.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
September 25, 2021

Staff went beyond what is expected to meet my need. Service was provided in a timely fashion and to my satisfaction. More

by DorisSclemons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
September 25, 2021

Professional, courteous staff with welcoming manner and would recommend dealership for any MB or future MB owners More

by Jonty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Snider
September 22, 2021

Honored appointment time. Quick service. friendly staff. Respected car with protective covers. Washed car afterwards More

by Pianolody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Lathrop
September 19, 2021

Friendly and professional people that really strive to help and satisfy the customer. I had a wonderful experience and my vehicle was serviced in a timely manner. More

by Fdbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
September 17, 2021

Fast service, ready when promised and as always, car was clean when I picked it up More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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