Mercedes-Benz of Richmond

I am age 77. Over the years, I have purchased many new Mercedes, Porsches, BMWs, Audis and Volvos from dealerships. This purchase was my best vehicle experience Over the years, I have purchased many new Mercedes, Porsches, BMWs, Audis and Volvos from dealerships. This purchase was my best vehicle experience to date. I say this because, during the 8 1/2 month period between my ordering the vehicle and its delivery to me, Rory Samson and Joey Harris of this dealership were always responsive to my inquiries and kept me advised of progress with my order. At all times, they were patient, knowledgeable and professional. I highly recommend Mercedes-Benz of Richmond. More

Summer was very friendly and knowledgeable about the needed service. Always prompt, professional and efficient service. needed service. Always prompt, professional and efficient service. More

Excellent sales experience. Very professional, took lots of time to review the vehicle and no pressure for anything. Very professional, took lots of time to review the vehicle and no pressure for anything. More

Ms. Bowman was very professional, friendly and provided helpful details of the functions and equipment available on the auto. It was great that she picked me up to finalize the purchase process. Thanks ag helpful details of the functions and equipment available on the auto. It was great that she picked me up to finalize the purchase process. Thanks again! More

Mercedes-Benz of Richmond made purchasing my new car a great experience. The entire process could not have gone any smoother than it did. great experience. The entire process could not have gone any smoother than it did. More

Professional high quality service was my experience from giving my keys up until I received them back giving my keys up until I received them back More

Brought my car in for it’s annual inspection. Steven got me in and out within 30 minutes or so. As always super service experience. Thanks. Steven got me in and out within 30 minutes or so. As always super service experience. Thanks. More

Always prompt and efficient service! The car is always clean and no sign of workers being in the car. Have confidence in this dealership. The car is always clean and no sign of workers being in the car. Have confidence in this dealership. More

Helpful and professional and great knowledge of product. x x x x x x x x x x x x x x x x More

Always a pleasure no issues. Everyone is always nice . All the guys in n there always says hello. Always clean Everyone is always nice . All the guys in n there always says hello. Always clean More