Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Hakim was absolutely outstanding throughout my sales experience. Respectful, professional and knowledgeable. Excellent customer-focused service. experience. Respectful, professional and knowledgeable. Excellent customer-focused service. More
Hakim had been very good althrough out buyout process and suggest Hakim to be reliable sales person suggest Hakim to be reliable sales person More
HAKIM was my salesman and was very professional and very knowledgeable about my Mercedes 2019. knowledgeable about my Mercedes 2019. More
The sales lady was very good and did a good job clearing my trade in and helping me with the new car my trade in and helping me with the new car More
My service provider Mason was absolutely amazing, he was so professional, knowledgeable and patient...He went above and beyond to make my experience comfortable,.I was a nervous reck not knowing what to exp so professional, knowledgeable and patient...He went above and beyond to make my experience comfortable,.I was a nervous reck not knowing what to expect and he thoroughly explained the process in its entirety 👌🏿👌🏿👌🏿His customer service was wonderful More
We were very happy with our experience at Mercedes-Benz of Richmond. Our sales associate was Hakim Gaber and he was very helpful at guiding us through the process. of Richmond. Our sales associate was Hakim Gaber and he was very helpful at guiding us through the process. More
I am always comfortable taking my car to this dealership for service. I trust them to do a great job in all areas of service. They are attentive to the needs of my car; and they keep me informed of what is for service. I trust them to do a great job in all areas of service. They are attentive to the needs of my car; and they keep me informed of what is happening and when. Bringing in the car and picking it up after service is flawless. The service representative is courteous and attentive. Everyone I encounter during my stay are friendly and welcoming. I really enjoy the quiet of the waiting area, it lets me get my work done while I wait. I found the information being displayed on the wide screens to be interesting and informative. More
Adam was great. He helped me find the right GLS450 when the one we were interested in was sold. He helped me find the right GLS450 when the one we were interested in was sold. More












