Mercedes-Benz of Richmond

Easy drop-off, and super friendly team. The service area was super clean, and is very spacious which makes social-distancing much easier. Thank you. was super clean, and is very spacious which makes social-distancing much easier. Thank you. More

As always, great service with good communivcations and updates. Patrick and others are very professiional and get my cars in quickly as promised. The text messages are very helpful. updates. Patrick and others are very professiional and get my cars in quickly as promised. The text messages are very helpful. More

THANKS FOR MAKING ME FEEL SAFE IN THE CLEAN ENVIR0NMENT AND THE EXCELLENT SERVICE THAT MERCEDES BENZ OF RICHMOND ALWAYS PROVIDES FOR ME. PATRICK THOMPSON IS THE BEST. HE IS ALWAYS VERY PROFESSIONAL, COUR AND THE EXCELLENT SERVICE THAT MERCEDES BENZ OF RICHMOND ALWAYS PROVIDES FOR ME. PATRICK THOMPSON IS THE BEST. HE IS ALWAYS VERY PROFESSIONAL, COURTEOUS AND FRIENDLY. THE QUALITY OF WORK IS EXCELLENT. More

Excellent service. I received prompt service and was in and out within an hour. Everyone was courteous and pleasant. I really appreciated the free car wash also. and out within an hour. Everyone was courteous and pleasant. I really appreciated the free car wash also. More

I have always been pleased for the service and attention given to my scheduled factory service recommended for my 2016 SLK350. Logan Bunger has kept me informed of any additional service needed on my visits given to my scheduled factory service recommended for my 2016 SLK350. Logan Bunger has kept me informed of any additional service needed on my visits. My car is returned detailed and clean to my satisfaction. I could not expect more. They always exceed my expectations. They are the best. More

Ms. Moore did and Excellent job getting my items serviced on my GLK Mercedes. She is always efficent and gets everything completed immediately. I am a pleased customer because of the service I get at Merce on my GLK Mercedes. She is always efficent and gets everything completed immediately. I am a pleased customer because of the service I get at Mercedes Benz. More

The best service department in Richmond!Patrick is a The best service department in Richmond! Patrick is a great communicator and truly understands customer service. Integrity in auto service is a key The best service department in Richmond! Patrick is a great communicator and truly understands customer service. Integrity in auto service is a key factor for me when I look to a dealership. More

I brought my car in to check why the engine light Is on. Friendly staff. I am very satisfied from the time I called to set an appointment to the completion of work. Friendly staff. I am very satisfied from the time I called to set an appointment to the completion of work. More

I visited many Mercedes dealerships, outside of the Richmond area, to look for a car but I kept coming back to Richmond because I wanted to buy a car from Fadil Pehlic.. He was wonderful to work with a Richmond area, to look for a car but I kept coming back to Richmond because I wanted to buy a car from Fadil Pehlic.. He was wonderful to work with as was everyone at this dealership. He followed up with me even on his day off. That is true dedication and excellent client service. I trusted Fadil to find me a great car and he did! The check out and payment was quick and easy. More

Excellent experience so far, expect it will continue. I bought the car on Friday and today is Tuesday, and all I have had to do is put air in the tires. bought the car on Friday and today is Tuesday, and all I have had to do is put air in the tires. More