Mercedes-Benz of Richmond

Go Mercedes-Benz Purchased my third SUV. The entire experience has always been great. I appreciate the hospitality from all Mercedes-Benz staff, and will recommend Purchased my third SUV. The entire experience has always been great. I appreciate the hospitality from all Mercedes-Benz staff, and will recommend to other. More

You get what you pay for in this world. I didn't buy cheap, but I received good value and great service. I effectively bought on line and spent less than 30 minutes in the dealership. Thank you cheap, but I received good value and great service. I effectively bought on line and spent less than 30 minutes in the dealership. Thank you More

First Time Benz Owner This was the easiest purchase experience in my forty years of driving and buying cars. The Sales team is very professional and when I told them what This was the easiest purchase experience in my forty years of driving and buying cars. The Sales team is very professional and when I told them what I needed, they made it happen. My sales representative Matt was very knowledgeable and accommodating. Despite our thirty years of difference in age, he was able to educate me and answer all my questions. The sales manager was equally professional and accommodating. Joey stuck to his word when others might have not followed through under the same conditions. I felt comfortable with the deal and have no regrets. More

Eveything went well Appreciate the loaner car and text Eveything went well Appreciate the loaner car and text updates Not sure why it needs to be 25 words i am making up words now Eveything went well Appreciate the loaner car and text updates Not sure why it needs to be 25 words i am making up words now More

Service on my Car I always get the best SERVICE here at this dealership! It starts when I pull my vehicle into the garage and from there Sherri has me in and out with m I always get the best SERVICE here at this dealership! It starts when I pull my vehicle into the garage and from there Sherri has me in and out with my Loaner car in no time flat,she was in constant touch with me by texts to what was going on with my car. I drive in to Richmond from Penna to have my car serviced by this dealership. I commend them on their Service and organization..........THEY ARE THE BEST from the person who greets at the door and the person who brings my car to me when I pick it up............... a GREAT TEAM! Thank you you all for the great SERVICE! Mim Leggette More

ALWAYS A GREAT EXPERIENCE! MY SALESMAN IRVIN RICH IS THE BEST.. REPEAT BUSNESS WITH THIS AWESOME DEALER. THANK YOU AND YOUR AWESOME TEAM YOU ROCK. BEST.. REPEAT BUSNESS WITH THIS AWESOME DEALER. THANK YOU AND YOUR AWESOME TEAM YOU ROCK. More

It’s about the client not the dealer!From waving me It’s about the client not the dealer! From waving me through the door and assigning a service rep.. outstanding service and attention. Logan answe It’s about the client not the dealer! From waving me through the door and assigning a service rep.. outstanding service and attention. Logan answered some questions I didn’t even know I had. More

Great I like bringing my cars to this dealership. The technicians do good work and they are extremely polite. Sherry Moore did a great job with taking care I like bringing my cars to this dealership. The technicians do good work and they are extremely polite. Sherry Moore did a great job with taking care of my day with the service that was needed. As much as I love the service department, it is extremely pricey. It would be nice to receive incentives so that work would not be done outside of the dealership. More

Great service, they offer reasonable pricing and let me know about the progress of my car, would definitely repeat my visit. I totally recommend them!! know about the progress of my car, would definitely repeat my visit. I totally recommend them!! More

New purchase Very good was easy laid back. No pressure. Would recommend to my friends. And when we are ready for a new vehicle will most defiantly come back Very good was easy laid back. No pressure. Would recommend to my friends. And when we are ready for a new vehicle will most defiantly come back More