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Mercedes-Benz of Richmond

Henrico, VA

4.7
979 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 979 reviews

June 11, 2020

It was a wonderful experience buying the C43 AMG and the service provided by both Shawn and Mike was exemplary. I work in the hospitality industry and recognize when a customer is made to feel special and v More

by suhail
Recommend Dealer
Yes
Employees Worked With
Mike Rudin and Shawn Snider
June 09, 2020

Service and maintenance is always very timely and efficient. Recall notices are promptly addressed and attended to.Attention to each customer is a primary concern and waiting time has never been a More

by ccggraham
Recommend Dealer
Yes
Employees Worked With
Sherry Moore
June 06, 2020

10,000 mile checkup Everyone I spoke to was extremely friendly, courteous and helpful. Sherry was thorough and kept me completely up to date with information about the s More

by ndlime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry, Tyler
June 05, 2020

Good customer service and experience as always. No issues with service or experience. Purchased the vehicle from MB, I’ve only used them for service More

by David
Recommend Dealer
Yes
Employees Worked With
N/A
June 04, 2020

Wonderful they are always professional and Courteous just a great group of people that you have working with you. Thanks to all of your employees More

by louisej0888
Recommend Dealer
Yes
Employees Worked With
Patrick and I cannot remember the others
June 03, 2020

Regular Service checkup always a pleasure Purchased my car in 2006 and have continued with regular services here. Always friendly, kind and helpful to take care of may care and make sure we a More

by onda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson, Darlene
June 02, 2020

Best Communication, Best Customer service. EST car buying experience, Rory & Mike were fantastic. I will never buy a Vehicle any where else. Very professional took there time. More

by Kurtscarts
Recommend Dealer
Yes
Employees Worked With
Rory Sales, Mike Finance
May 23, 2020

Excellent Service Logan was prompt, helpful and honest in his advice. During the COVID 19 situation, they provided contactless pick up and delivery which was very muc More

by H.A. Valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan and two drivers (did not get their name.
May 22, 2020

I give this dealership a five star rating. Knowledgeable, professional, and caring staff. Kudos and thanks to Steven Hunnewell-he is the best. Thank u More

by randalltar
Recommend Dealer
Yes
Employees Worked With
Steven Hunnewell
May 21, 2020

Vehicle in for service Brought my vehicle in for inspection. As always Steven , my service advisor, was there to handle all the details in a very professional manner. Was i More

by Efg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hunnewell
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