Mercedes-Benz of Richmond

The best service department in Richmond!Patrick is a The best service department in Richmond! Patrick is a great communicator and truly understands customer service. Integrity in auto service is a key The best service department in Richmond! Patrick is a great communicator and truly understands customer service. Integrity in auto service is a key factor for me when I look to a dealership. More

I brought my car in to check why the engine light Is on. Friendly staff. I am very satisfied from the time I called to set an appointment to the completion of work. Friendly staff. I am very satisfied from the time I called to set an appointment to the completion of work. More

I visited many Mercedes dealerships, outside of the Richmond area, to look for a car but I kept coming back to Richmond because I wanted to buy a car from Fadil Pehlic.. He was wonderful to work with a Richmond area, to look for a car but I kept coming back to Richmond because I wanted to buy a car from Fadil Pehlic.. He was wonderful to work with as was everyone at this dealership. He followed up with me even on his day off. That is true dedication and excellent client service. I trusted Fadil to find me a great car and he did! The check out and payment was quick and easy. More

Excellent experience so far, expect it will continue. I bought the car on Friday and today is Tuesday, and all I have had to do is put air in the tires. bought the car on Friday and today is Tuesday, and all I have had to do is put air in the tires. More

I can’t say enough good things about Mercedes Benz of Richmond… I have been purchasing Cars and having them serviced by them for over 20 years and always receive exceptional service. I will continue to p Richmond… I have been purchasing Cars and having them serviced by them for over 20 years and always receive exceptional service. I will continue to purchase and have my service work done on both my antique and my new Mercedes through Mercedes-Benz of Richmond. More

The experience was excellent. Rory was beyond helpful. I highly recommend him and the dealership. They know what they are doing, and do it fast, efficiently, while answering questions and being friendly highly recommend him and the dealership. They know what they are doing, and do it fast, efficiently, while answering questions and being friendly More

Prompt & Efficient All Personnel & service was prompt, polite & efficient, even though there were lots of cars in the service lines. It's always a pleasure at MB of Ric All Personnel & service was prompt, polite & efficient, even though there were lots of cars in the service lines. It's always a pleasure at MB of Richmond! More

Very friendly, great customer service took the time to Very friendly, great customer service took the time to follow back up with me on my service. I would recommend them. Well done Thank you Very friendly, great customer service took the time to follow back up with me on my service. I would recommend them. Well done Thank you More

Friendly and efficient service dealership. Staff is very pleasant and accommodating. Logan got me in and our with a reasonable cost for service. Love them! pleasant and accommodating. Logan got me in and our with a reasonable cost for service. Love them! More

I had a very pleasant experience. I traded a sedan for an SUV and got a fair trade-in price. I did not feel pressured. Options and financing were thoroughly explained. The vehicle I purchased, although used, SUV and got a fair trade-in price. I did not feel pressured. Options and financing were thoroughly explained. The vehicle I purchased, although used, is in like-new condition. More