Mercedes-Benz of Richmond

Patrick is always a pleasure to work with. He is very Very patient and knowledgeable. He has great Customer service every time I encounter him. Very patient and knowledgeable. He has great Customer service every time I encounter him. More

This was the easiest and most fun car buying experience ever! Joe and Shawn were super awesome to work with: Joe found my exact vehicle and Shawn made the transaction flawless! I drove away the car of my d ever! Joe and Shawn were super awesome to work with: Joe found my exact vehicle and Shawn made the transaction flawless! I drove away the car of my dreams! Thanks guys! Highly recommend More

Corteous, timely, accommodating appointment date and loaner availability were helpful. Having inventory on hand to look over is always of interest. Service followup was timely and pr appointment date and loaner availability were helpful. Having inventory on hand to look over is always of interest. Service followup was timely and professional. Washing car always appreciated. More

Good service as always Bring the car in for state inspection,come out with a beautiful clean car, was surprise to get a free car wash for just the state inspection. :-) Bring the car in for state inspection,come out with a beautiful clean car, was surprise to get a free car wash for just the state inspection. :-) More

This is my second purchase from this dealership. Both experiences were pleasant. The entire staff are very professional and make purchasing a vehicle easy and comfortable . experiences were pleasant. The entire staff are very professional and make purchasing a vehicle easy and comfortable . More

Very professional and not high pressure Our salesman, Charles was outstanding. He knew the product well. He answered all our questions and was very low key. They gave me a fair price for my Our salesman, Charles was outstanding. He knew the product well. He answered all our questions and was very low key. They gave me a fair price for my car. More

Have always felt they have had our best insterest in mind The sales and service departments have provide first class service both in delivering, closing, and servicing. Would certainly by again from them and The sales and service departments have provide first class service both in delivering, closing, and servicing. Would certainly by again from them and recommend them as well. More

Oil Change and review of AC/Heat issue I scheduled the service yesterday and was still in and out in 1 hour! Awesome service, person I scheduled the same day service was friendly, the gree I scheduled the service yesterday and was still in and out in 1 hour! Awesome service, person I scheduled the same day service was friendly, the greeters the service manager and cashier More

Vehicle service I think that this dealership has an appreciation of customer’s time. I made an appointment and was promptly greeted by Sam and was seen by Chris Garla I think that this dealership has an appreciation of customer’s time. I made an appointment and was promptly greeted by Sam and was seen by Chris Garland, who are always professional and cheerful. My wait during service was reasonable and went by quickly. I can’t ask for more. More

Outstanding Service with Rory Rory was very personable, professional and was willing to work with me throughout the entire process. All of my options were shown to me up front and Rory was very personable, professional and was willing to work with me throughout the entire process. All of my options were shown to me up front and I was never made to feel pressured into a buy. The process of leasing my vehicle took no more than two hours after I arrived at the dealership. I will definitely continue to do business here and recommend Rory(Mercedes-Benz of Richmond) to family/friends who are in the car market. More