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Mercedes-Benz of Richmond

Henrico, VA

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Employees
Reviews
Vehicles
4.8
900 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 900 reviews

September 09, 2023

Requested to wait on vehicle for service; was give and estimated of two hours wait Time and they completed it under two Hour More

by Csmhawk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and parts clerk
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September 06, 2023

Great service Stephen Hummel was excellent answer every question he handle every thing we needed unreal service More

by SANDERSON
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephen Hummel
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August 25, 2023

So friendly and courteous and you are not waiting all day.The waiting room is so nice and clean. More

by harris39@icloud.com
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sommer
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August 11, 2023

Everything during my service appointment went smoothly as always. From intake to check, out everyone is professional. More

by Sara
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
J D Martz, Peter
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August 10, 2023

Everything was handled timely and professionally. I look forward to our next service appointment. Great job! More

by mac
Recommend Dealer
Yes
Employees Worked With
Do not know names
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August 04, 2023

We brought in both vehicles for B service and 4 tires We were greeted well, our service charges and discount for tires were politely discussed We were there a few hrs so the service advisor suggested we More

by icky622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Martz, another guy, and the courtesy driver
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August 03, 2023

Always Great service! I’ve been dealing with this dealership for 20 years…. And will continue to go back. More

by Frankie Jones
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Summer
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August 02, 2023

Steven in service is the best guy I have ever dealt with he handles everything he is excellent More

by SANDERSON
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Stephen humwell
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July 26, 2023

I currently have a Mercedes Benz dealership literally down the street from where I live.and choose not to purchase from them. In my opinion Mercedes Benz of Richmond was the best place to purchase my veh More

by Tea
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ward
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July 20, 2023

Service was done in the time promised and we were given a very nice courtesy vehicle while we waited. More

by david
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Summer Price
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