Mercedes-Benz of Richmond

Danny was very attentive and took into consideration my specific needs. A new vehicle was not in my budget. I searched the pre-owned lot with Danny’s guidance. Initially I was unable to find a vehicle w specific needs. A new vehicle was not in my budget. I searched the pre-owned lot with Danny’s guidance. Initially I was unable to find a vehicle within my preferred style and budget. Before leaving Danny direct me to a vehicle that recently arrived. The vehicle was in service and on a lift so I could not look inside or test drive the vehicle. Danny insisted that I come back to view the vehicle after service was completed. I am glad I did. I knew right away that this was the one. Thank you Danny! More

Kervin Ridgley is the premier representative for sales at Mercedes Benz of Richmond. Customer service is superb. Mercedes Benz of Richmond. Customer service is superb. More

Great service staff and helpful and patient. Offered loaner car which was a dig help. Offered loaner car which was a dig help. More

Hakim, our sale's rep, took great care of us during the transaction and afterwards. transaction and afterwards. More

The service was really excellent Right away he took care of the service with full satisfaction of the service with full satisfaction More

Both Kervin and Adam were very helpful and we greatly appreciate their working with us. We especially appreciate Kervin's patience as it has been 2 years. :) thank you! appreciate their working with us. We especially appreciate Kervin's patience as it has been 2 years. :) thank you! More

Danny was a great partner in the sale from beginning to end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales process. No surprises. Wanted to make sure I was satisfied at each stage. Recommend Danny highly. More

Dealership is under renovation so it is hard to rate the facility. But the employees were friendly, helpful and accommodating. facility. But the employees were friendly, helpful and accommodating. More

Every time I go to this location I am met with help and friendliness. From the service coordinator to the techs I’ve never had a bad experience. I will continue to come here for vehicle service. friendliness. From the service coordinator to the techs I’ve never had a bad experience. I will continue to come here for vehicle service. More

Work done correctly and excellent customer service. Good experience will bring me back for all my service needs. Good experience will bring me back for all my service needs. More