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Mercedes-Benz of Richmond

Henrico, VA

4.7
961 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 961 reviews

July 19, 2017

Steven help us faster service and very kind. Thank you Mr. Steven Hunnewell help us I drop two cars inspection and D service also I need new tire I am very busy he make us on time to ready I don't need wai More

by Ssssooooo1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Hunnewell
June 16, 2017

Highly Recommended Service troubleshooting was done fast. Issue was fixed earlier than the time promised. Service personnel were very friendly and accommodating. Would More

by jundamian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
June 15, 2017

Good as usual. Whenever I've come in for service, everyone has been very helpful and courteous. CHRIS has been honest about what needed to be done. Service done in More

by Clk420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Janet. Also salesman Fadil.
May 17, 2017

great service Always great service ! The people are pleasant and easy to work with every time we come in! We bought our car from McGeorge and recommend them to anyo More

by Bettie Shure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
May 12, 2017

Excellent service. Very satisfied I'm a first time Mercedes owner the Service I received was excellent my issue was taken care of right away everyone was very friendly and professi More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garland
May 11, 2017

Excellence Steve H. was extremely helpful and accommodating during my unfortunate need of service. The service was completely quickly and Steve kept open commun More

by Kevinbareford
Recommend Dealer
Yes
Employees Worked With
Steve Hunnewell
April 08, 2017

Excellent Customer Service I have always had a great experience with them. Mike Rudin and Mike Rosan are great to work with in Sales. Charles, Richard and Logan provide excell More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rudin and Mike Rosan
March 30, 2017

Excellent Service Service is a priority to me! Good service is a criteria for my purchasing another Mercedes, and Chris Garland offers outstanding service as well as More

by Aidan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
March 23, 2017

Friendly Seem very professional about everything. Did appreciate loaner car although someone just pulled up in it minutes before it was given to my, very dirty More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
February 26, 2017

EXCELLENT EXPERIENCE JENNINGS KISER WAS AN EXCELLENT SALESPERSON. 10 OF 10 POINTS. HE FOUND FOR ME THE CAR I WANTED, WAS HELPFUL WITHOUT BEING PUSHY. HE SPENT A LOT OF More

by ROBYN123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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