Mercedes-Benz of Richmond - Service Center

Courteous and helpful service - easy to arrange appointments for services and loaner vehicles. Steven Hunnewell made it all happen without hassle. appointments for services and loaner vehicles. Steven Hunnewell made it all happen without hassle. More

The work is always quality, but the updates were not as consistent as previously with mt man Steven, but I guess you all had him working hard during my most recent visit for repairs, Overall, I was pleased consistent as previously with mt man Steven, but I guess you all had him working hard during my most recent visit for repairs, Overall, I was pleased with my service work, but more updates would be appreciated! More

This was my first visit to the dealership for service. Was satisfied with the experience in all respects. Was satisfied with the experience in all respects. More

Always treated with respect and their communication is great on what repairs are needed. I really like the video they send you of your car being worked on! great on what repairs are needed. I really like the video they send you of your car being worked on! More

Your Dealership is one of the Best. This is my 7th M B . Now I have S550e Hybrid - which drives like a dream. The service Manager Mr. Steve Powers was wonderful in explaining me the Pro This is my 7th M B . Now I have S550e Hybrid - which drives like a dream. The service Manager Mr. Steve Powers was wonderful in explaining me the Problems - He contacted Extended Warranty Company - Got Authorized & Fixed my car with 2 New Tires, Balanced & 4 Wheel Alignment done . Now my car drives like a Dream Keep up the Good work guys. Vijay 🙏 More

I think I have adequately expressed my satisfaction with the service that was rendered and believe you should not request your clients to say more by filling out this space as mandatory. Robert F. Kay Sr the service that was rendered and believe you should not request your clients to say more by filling out this space as mandatory. Robert F. Kay Sr. More

Very professional and friendly staff. Easy to do business with. I was in and out in a timely manner. Easy to do business with. I was in and out in a timely manner. More

Great, knowledgeable, staff. The surrounding are always clean and inviting. Everyone I dealt with was professional. The surrounding are always clean and inviting. Everyone I dealt with was professional. More

They rip you off left and right. They charge $700 labor to change 2 break pads. They charge $700 labor to change 2 break pads. More

Pretty efficient and good at keeping me apprised of service matters. Staff in service and parts were friendly and helpful. service matters. Staff in service and parts were friendly and helpful. More