
Mercedes Benz of Rochester
Rochester, MI
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Exceptional customer service my attendant was very knowledgeable explaining to me what my A1 service consisted of and the service was faster than expected knowledgeable explaining to me what my A1 service consisted of and the service was faster than expected More
Everything about this dealership has been exceptional, including the service department and especially my salesperson, Shannon.Thompson. My only complaint would be how many times I have called the main n including the service department and especially my salesperson, Shannon.Thompson. My only complaint would be how many times I have called the main number and encountered a recording directing me to leave a message. However, I simply call Shannon directly and she takes care of my issue. I will definitely buy my next car here - I just hope Shannon is still there in 3 years! More
Fast and friendly service department. Excellent communication via test message! Vehicle was serviced, washed, and ready for pickup much quicker than I anticipated. Paying via website i Excellent communication via test message! Vehicle was serviced, washed, and ready for pickup much quicker than I anticipated. Paying via website is also very helpful and convenient. Please don't change a thing! More