Mercedes Benz of Rochester

Outstanding Dealer Always warm, personal service. I have been using Mercedes Benz of Rochester for over 25 years. It has been consistently outstanding, and I will cont Always warm, personal service. I have been using Mercedes Benz of Rochester for over 25 years. It has been consistently outstanding, and I will continue to reciprocate with my loyalty. More

B Service I turned in my GL550 for B premium service. I made the appointment ahead and it was done the same day. I dropped off at 8:30 am and picked it up at I turned in my GL550 for B premium service. I made the appointment ahead and it was done the same day. I dropped off at 8:30 am and picked it up at 4PM. More

Servic for MB I get excellent service from this dealership. From the lady who answers the phones to the service writers all the way to the manager Doug Stanley. Th I get excellent service from this dealership. From the lady who answers the phones to the service writers all the way to the manager Doug Stanley. They are all thorough professional and timely. More

Longevity Award I have been using your services for almost twenty years. The first time I arrived for my service appt. I was supposed to be in Birmingham but your s I have been using your services for almost twenty years. The first time I arrived for my service appt. I was supposed to be in Birmingham but your staff did all the needed work and didn't even tell me. I have never been unhappy with sales and/or service. Staff has changed over the years but all employees I've worked with were exemplary! Keep it up. Thank you from Gretchen Emerson More

Very friendly staff and quick service. I know most of people in service from taking my last 7 cars their. They know what they are doing, so I didn't have to wait to long to have service com I know most of people in service from taking my last 7 cars their. They know what they are doing, so I didn't have to wait to long to have service completed. More

Excellent service experience The best experience ever. Happy to have business with Mercedes Benz of Rochester Michigan service and sales departments , they take care my car like n The best experience ever. Happy to have business with Mercedes Benz of Rochester Michigan service and sales departments , they take care my car like nothing else More

Great experience After a pretty bad experience at another Mercedes dealership, I went to this dealership. I was met by the New car sales Manager. Mike was honest, trus After a pretty bad experience at another Mercedes dealership, I went to this dealership. I was met by the New car sales Manager. Mike was honest, trustworthy and showed a general concern for what I was looking for. After test driving two vehicles, I made my purchase. I highly recommend this dealership over my experience in Novi, Mi. More

Awesome! Best service ever! A staff that can't be beat. I drive over a hour away for the best service and have for the past 6 years. And while I was there for Best service ever! A staff that can't be beat. I drive over a hour away for the best service and have for the past 6 years. And while I was there for service I ended up purchasing a new Merceds. The sale staff is excellent too! More

Broke but Satisfied Customer I’m a commuter so I frequent the service department. Bud always delivers top customer service and ensures my car is in top shape. Thanks Bud for your I’m a commuter so I frequent the service department. Bud always delivers top customer service and ensures my car is in top shape. Thanks Bud for your consistent delivery of excellent service. More

electrical problem diagnosed. The problem was diagnosed correctly however, no batteries were available. I had to resort to an after market item to keep the car running. The service The problem was diagnosed correctly however, no batteries were available. I had to resort to an after market item to keep the car running. The service department did everything they could. More