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Mercedes-Benz of Rockville Centre

Rockville Centre, NY

4.9
1,698 Reviews
Mercedes-Benz of Rockville Centre has the new Mercedes-Benz sedan or Certified Pre-Owned Mercedes-Benz SUV you're searching for. Visit our Mercedes-Benz dealership in Rockville Centre, NY, for professional Mercedes-Benz service and financing.
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650 Sunrise Highway

Rockville Centre, NY

11570

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Showing 1,698 reviews

December 03, 2013

George Glier was a pleasure to work with. He was extremely friendly and very accommodating. George always had my best interest in mind. He is truly the best! I am beyond happy with my new 2014 Merce More

by chrisschaef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Glier
December 03, 2013

Shane was a pleasure to work with as well as the rest of the Mb team. Happy to recommend this to anyone looking for a car. More

by Bookah0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chesney, Shane Chesney
December 03, 2013

My wife and I were looking to buy a new Mercedes, but weren't exactly sure on a specific model. We did not go into the dealership with the intention of purchasing anything the same day. However, we wer More

by rmonalall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chesney
December 02, 2013

Going to Mercedes Benz in Rockville Centre was the greatest decision I could have had. The only reason I knew about the dealership was because of the great service Elias Tragos provided. I inquired ab More

by dsommo41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Tragos, Maurice Benitez
November 28, 2013

Maurice Benitez is not your "typical" car salesman....he is honest, patient, and listens to what you are asking for. He is very thorough with answering questions and is not "pushy" in his sa More

by ninette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Benitez
November 24, 2013

From start to finish and even post sale, Alix was the best vehicle sales experience I ever had. Follows up fast, shows compassion and fun! More

by Birusaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alix Plaster
November 23, 2013

This is the second car that I have leased from George Glier. He isn't your stereotypical salesman. George takes the time to give you all your options without ever being pushy, and answers all questions More

by JoNRich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Glier
November 22, 2013

This was a great experience shopping for a new car. George Kirschner was great. He is a great asset to your company. Well tell my friends to shop at this location if they are looking for a new car. Als More

by hjhikhklhklhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kirschner
November 19, 2013

I brought my vehicle into this service center for the warranty to be reviewed by Mercedes Benz Corporate. The Mercedes Rep stated that the axle was leaking and that was caused by 2 broken motor mounts. T More

by appletree1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Dellaratta
Nov 21, 2013 -

Mercedes-Benz of Rockville Centre responded

appletree1234, First and for most we here at Mercedes-Benz of Rockville Centre want to deeply apologize for any inconvenience this whole process has caused you. We strive to make sure our customers receive the quality customer care and service they deserve. Situations like these have a process in place. We did have a Mercedes-Benz certified engineer come to the dealership to inspect your vehicle as discussed. After his inspection, he deemed the vehicle to remain in status 8. We can not warranty a vehicle in this status as per MBUSA. We do value your loyalty and hold your feelings in the highest regard, if there is anything further we could do; Please reach out to our service manager and he will help resolve this issue.

Nov 22, 2013 -

appletree1234 responded

i have read this message and still have no faith in your ability to help me.You leave me no other outlet other than social media

Nov 22, 2013 -

Mercedes-Benz of Rockville Centre responded

Good Morning - I am having my service manager contact you directly this morning to see what we can do to resolve this issue. I apologize for your frustration. Regards, Wil Jansen General Manager

November 14, 2013

Ali was fantastic and very accomadating. She went the extra mile to be sure we were fully happy from the inital deal, to delivery and follow up. Very impressed with the dealerships work ethic!! Can't More

by karraskrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alix Plaster
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