Mercedes-Benz of Rockville Centre

Leased a 2025 from this dealership and the service department has been terrible. First off and they won’t tell you the second oil change which is considered a schedule B will cost you well over $1000. department has been terrible. First off and they won’t tell you the second oil change which is considered a schedule B will cost you well over $1000. I’ve made two appointments with service and a loaner car in the past two weeks. With the first one on the evening before the morning appointment, they wrote me and said no loaner was available and then I could stay in the showroom for three hours and wait. I made a second appointment with a loaner car for today, September 3 went to my appointment at 10 AM and was then told that we have no loaner car to give you and that I could wait in the lounge while they perform the maintenance. Totally unprofessional totally confused and I get the sense No one seems to know what they’re doing there. Will not renew my lease at this dealership. More

Elenita was incredible! I called her about 20 times through this process, she was thorough and patient with me. She is very knowledgeable, and made this entire process seaml I called her about 20 times through this process, she was thorough and patient with me. She is very knowledgeable, and made this entire process seamless and easy. Great help! More

It was a pleasure working with Vish, he answered all my questions I got the perfect car for me at the right price. The entire process was so quick and easy and totally stress free. I will definitely recomm questions I got the perfect car for me at the right price. The entire process was so quick and easy and totally stress free. I will definitely recommend Vish and MBORVC. More

Amazing. Loaded. Bright. Awesome. Stocked. Classy. Friendly. Clean. High end. Colorful. Variety. Diversified. Sophisticated. Happy. Loaded. Bright. Awesome. Stocked. Classy. Friendly. Clean. High end. Colorful. Variety. Diversified. Sophisticated. Happy. More

Clean, professional, welcoming, high class, sophisticated, bright, reputable, friendly, attentive, well stocked, transparent, innovative, competitive. , sophisticated, bright, reputable, friendly, attentive, well stocked, transparent, innovative, competitive. , More

Just purchased our eighth Mercedes from Bill Mehrkens and we feel just as good as we did the previous seven times. First of all, Bill is a gentleman. It truly is a pleasure dealing with him. He never tries t we feel just as good as we did the previous seven times. First of all, Bill is a gentleman. It truly is a pleasure dealing with him. He never tries to steer us in a direction we don't want to go. When we're not sure of something we'll ask and he'll provide the guidance we're looking for. As for the details of the transaction, Bill handles everything. He's meticulous. No loose ends. Thank you Bill. We'll be coming to you for our next Mercedes. More

Elenita was patient, clear, very responsive and knowledgeable. Made the entire process as smooth and easy as possible. I would highly recommend her and her team and the entire dealership! Thanks a knowledgeable. Made the entire process as smooth and easy as possible. I would highly recommend her and her team and the entire dealership! Thanks again! David More

Elenita was incredibly helpful and knowledgeable throughout the buying process. We can’t wait to go back! throughout the buying process. We can’t wait to go back! More

Elenita, is an exceptional sales person for Mercedes. Her interaction with me Made me feel valued as a person, not solely as a customer for Mercedes Benz. She is a treasure. Elenita, did not pressure me Her interaction with me Made me feel valued as a person, not solely as a customer for Mercedes Benz. She is a treasure. Elenita, did not pressure me when it came to my purchase. She is asset. I would recommend her to any of my friends. More