Mercedes-Benz of Rockville Centre

I used to be a car salesman and I know what it entails to give excellent customer service. I also hate to shop for a car because of the haggling that goes back and forth and how the emanagement never seems t give excellent customer service. I also hate to shop for a car because of the haggling that goes back and forth and how the emanagement never seems to accomodate the consumer. But I was taken back by the quality of customer service I received when I met with my slaes person Alix Plaster. From the moment I walked in the door she could not have been more pleasant and professional. Alix made my car shopping experience a pleasure and I have never met anyone in the business that went above and beyond as much as Alix did. we were a victim of Sandy and loss 2 cars 1 of whih was a brand new C300 which was 3 weeks old. we called Alix and told her that we needed to replace the car we just lost and she cam eto my house to pick us up and bring us to the dealership. She also brought us to the house in Island Park that was destroyed so we couls pack up some belongings to bring to where we are now staying. Alix also picked me up when the car was ready and has done everything she could to give us the best price possible. Not only did she replace my girl friends car but also helped me find a car to replace the 1 that I lost. I also wanted to thank the sales manager for working with us and making our car buying experience very enjoyable. I will never go to another dealer ever again after the way Lakeview welcomed us into their family. Alix you are the best!!!!!!!!!!! More

EXCELLENT EXPERIENCE WOULD DEFINITELY RECOMMEND. THE BEST PART WAS THE FAST SERVICE AND GEORGE'S KNOWLEDGE OF THE CAR I PURCHASED AND WILL RECOMMEND HIM PART WAS THE FAST SERVICE AND GEORGE'S KNOWLEDGE OF THE CAR I PURCHASED AND WILL RECOMMEND HIM More

Hello All, I am writing this review to applaud the level Hello All, I am writing this review to applaud the level of service I received from George at Rockville center Mercedes . Sandy killed my brand new C Hello All, I am writing this review to applaud the level of service I received from George at Rockville center Mercedes . Sandy killed my brand new Cadillac SRX. Because of the lack of service at the caddy dealership I wanted a place and experience where I knew customers were valued. George was amazing. Upfront, honest, helpful, straight to the point. Went in got my wonderful C250 Coupe, and I loved it. I also know that because I had such a great experience buying the car, I will be a client for life. George is a upstanding sales gentleman. Who will go the extra mile and provide you with exceptional customer service. That is very hard to find in NY, and George will take care of you every step of the way. Love my car, and loved the experience of getting my car, after Sandy we all need a good experience! Thank you George. Marisa Hamilton Baldwin, New York More

When the aftermath of Sandy left me with no When the aftermath of Sandy left me with no transportation, I could not even find a way to get to a dealership, or even think of how I would begin t When the aftermath of Sandy left me with no transportation, I could not even find a way to get to a dealership, or even think of how I would begin to look for a car. George Glier (who has been my favorite salesman since 2009), told me not to worry and to put my trust in him once again... Within 2 days, I had a new C300...and because I had no transportation, George came to my home to bring me to my new car. He was again, courteous and professional and I know I did the right thing by choosing him and Lakeview Mercedes.... I have no doubt that he he did the right thing, and that is why I keep going back ! More

This is my third C 300 4 Matic with George. My 2012 C 300 4 Matic was flooded out by Superstorm Sandy and I needed Roadside Assistance to get it to the Mercedes Benz facility. George did a tremendous job in 4 Matic was flooded out by Superstorm Sandy and I needed Roadside Assistance to get it to the Mercedes Benz facility. George did a tremendous job in getting it picked up within days. George then held a new 2013 c 300 4 Matic for me and got me into it within a week, another excellent piece of work by George. George is professional, friendly, and very knowledgeable. He will always work with you to put you into the car you want. I highly reccomend George and this dealership. And by the way, this is my eight Mercedes Benz with Mercedes Benz of Rockville Centre. DMatana, Oceanside, NY More

It was a pleasure working with George Glier. My overall experience was excellent. George was able to address every question I had when purchasing my Mercedes C300. I never felt pressured. He made the proce experience was excellent. George was able to address every question I had when purchasing my Mercedes C300. I never felt pressured. He made the process so easy for me and made sure I was happy, each and every step of the way. I highly recommend George and this dealership. If you are in the market for a Mercedes, call George Glier, you will not be disappointed. Kathy M. More

Maurice Benitez was great. Very honest, trustworthy and friendly. Took care of me the entire process. Delivered the car faster than expected. Highly recommended. Thanks again! friendly. Took care of me the entire process. Delivered the car faster than expected. Highly recommended. Thanks again! More

I had researched about this dealership before I went and the rating from the others didn't disappoint me. The process was smooth and the whole experience was worth while. George Glier, who worked with us wa the rating from the others didn't disappoint me. The process was smooth and the whole experience was worth while. George Glier, who worked with us was professional and well experienced to answer all of our concerns. I would definitely recommend him to everyone I know. - Executive Software Direct of GOOGLE of NYC. More

Recent service..Greeted by Jason..Very Professional. Waited for car.... comfortable waiting area with all the amenities..Top Shelf. Very knowledgable and Friendly Staff....All Around. Service are Waited for car.... comfortable waiting area with all the amenities..Top Shelf. Very knowledgable and Friendly Staff....All Around. Service area State of Art....Check it out!!! Special Thank You To Vinny who always goes out of his way to assure Quality Workmanship. More

This is the second lease we are taking, and we are staying with Mercedes Benz of Rockville Centre because of George Glier. He is personable, trustworthy, and a pleasure to deal with. There was no qu staying with Mercedes Benz of Rockville Centre because of George Glier. He is personable, trustworthy, and a pleasure to deal with. There was no question that if we would continue with a Mercedes, it would definitely be with George. He made us a fair and honest deal, and made the car purchase very easy to do. I highly recommend George. More