Mercedes-Benz of Sacramento

Very appreciative I am very appreciative of the amazing service I get when I go to MB of Sacramento. I highly recommend them for servicing of any Mercedes Benz vehicle. I am very appreciative of the amazing service I get when I go to MB of Sacramento. I highly recommend them for servicing of any Mercedes Benz vehicle. I drive a Smart and finding a dealer to work on her is difficult. They always greet with a smile and are willing to go above and beyond to get the issues resolved. More

Efrain is always looking out for me and my car! He takes very good care of me and my car and let’s me know any issues that I need to be aware of in the future. very good care of me and my car and let’s me know any issues that I need to be aware of in the future. More

Welcoming staff, great selection, knowledge sales team. Very attentive and helpful both during and after the sale. Finance team was open to negotiating the best deal for us. Very attentive and helpful both during and after the sale. Finance team was open to negotiating the best deal for us. More

I would never deal with dealer again. 2 months after buying they tried to charge me for the $1300 extra for the wheels can you believe Brian threatened to send a truck and repo the wheels after I paid $ buying they tried to charge me for the $1300 extra for the wheels can you believe Brian threatened to send a truck and repo the wheels after I paid $112,000 cash for the car Brian threatened to send a truck and repo the the wheels because they screwed up I am in the tire and wheel I offered and sent him a check for my cost on the wheels he said he cancelled my check sorry very rude More

updated my 1999 E350 to a 2017 E300 We were looking for an update and were connected with Thomas Lee as our salesperson who did his job well. We ended up buying a new used Mercedes that We were looking for an update and were connected with Thomas Lee as our salesperson who did his job well. We ended up buying a new used Mercedes that I hope will last us the next 20 years. More

Horrible service. Loaner car wasn’t ready waited for an hour outside in 95 degree heat as waiting room was packed with people not social distancing. Left appointment disappointed with my car Unserviced and hour outside in 95 degree heat as waiting room was packed with people not social distancing. Left appointment disappointed with my car Unserviced and haven’t been back. This was the third situation where they dropped the ball. Felt like I was at a Kia dealership. More

Sensor connection I appreciate this visit. The problem was solved in a timely manner! The customer service was excellent! Efrain took the time to listen knowing how I appreciate this visit. The problem was solved in a timely manner! The customer service was excellent! Efrain took the time to listen knowing how busy the service center was that day made me feel that i would not hesitate to bring my car back again and recommend a friend. Thank you Efrain for your top of the line service! That is the reason people buy Mercedes and want the top of the line customer service that you offered. I appreciate your kindness. More

Buying a new car This is the second car I've bought with Tim and he is a true professional. Ken in finance is very competent and explains things so they are easy to u This is the second car I've bought with Tim and he is a true professional. Ken in finance is very competent and explains things so they are easy to understand. More

Excellent service from drop off to pick up!! Patrick was amazing and was awesome for also adding in a complimentary car wash :) Truly impressed with the service provided by MB of Sacramento! amazing and was awesome for also adding in a complimentary car wash :) Truly impressed with the service provided by MB of Sacramento! More

follow-up I was promised a follow-up appointment with a "delivery specialist". It never happened, even with follow- up call to manager. I understand that times I was promised a follow-up appointment with a "delivery specialist". It never happened, even with follow- up call to manager. I understand that times are tough now, but I would like some attention. More