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Mercedes-Benz of Sacramento

Sacramento, CA

3.7
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,817 reviews

June 16, 2020

I expect and I receive great service at Mercedes Benz of Sac Jason is always responsive to my needs. The service department provides what I need in a timely fashion. I get the car back clean and refreshed. Jo More

by KRIS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber, Jodi Palmer
June 16, 2020

The way my services tech Jack took personal care of making sure my car was repaired was as if Mr Mercedes fixed it himself. Thank you More

by lesleysimmons1
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
June 13, 2020

Efficient; friendly and great detail work on my GLC300 thank Overall a pleasant experience ; from dropping off to finish and pick up . John Liu and I been more of a friend than client and salesman relationships More

by sthksf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu, Michael Marquez, Rudy Castillo, Greg Ranslow, Ken Sammut
June 13, 2020

Professional, Courteous, Friendly Always very responsive, courteous and friendly. Professional from the sales staff trim top to bottom including the clerical and finance staff. The sh More

by rgporter42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Tim Snider, Rudy Castillo, George Grinzewitsch III
June 12, 2020

The servicer was Cecelia and her customer service was horrible. This was the worst service I’d ever experienced at MB of Sacramento. I’d never met her before, but it was enough to make me never want to g More

by TRISH_1101
Recommend Dealer
No
Employees Worked With
Cecilia Salgado
June 11, 2020

Internet purchase. Purchased a 2020 glc 63. Set the deal up via email, then walked in to finalize the purchase. Went well and fairly quick. El Dorado MB was not inter More

by mobleyucdmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
June 10, 2020

Stopped by to get air in my tire. The young man helping me was very nice, great customer service. Quickly put air in my back tire and I was on my way! Thanks! I didn’t catch his name, but he had long curly More

by anniemarszal
Recommend Dealer
Yes
Employees Worked With
Didn’t get a name
June 10, 2020

Great customer service Was treated so well, got a ride to golf course during repairs, and had a nice discussion about the service before leaving. I felt it was good value fo More

by KennyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
June 09, 2020

The service has always been excellent. My planned service call this time around was handled in the same manner. - quick and easy for me. Thank you MB of Sacramento. More

by geraghtyc
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
June 09, 2020

Execellente Very nice 100% recommended treatment very attentive with one they look for the car you want they take the time to show you several cars like the one y More

by m_solorio73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Carado
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