Mercedes-Benz of Sacramento

Bad service and bad customer service I buy car almost 100k and I find a lot problem I take back next day the didn’t want to fixed I don’t the owner or the manager he come to me he said I spend $230 to ch 100k and I find a lot problem I take back next day the didn’t want to fixed I don’t the owner or the manager he come to me he said I spend $230 to change the break for you I told him okay but not my full More

Purchased Mercedes online. Brett is excellent sales rep! I purchased online a ML350 Mercedes from this dealer in March 2020. Transaction went very well. Photos were accurate. Delivery right on schedule. Bret I purchased online a ML350 Mercedes from this dealer in March 2020. Transaction went very well. Photos were accurate. Delivery right on schedule. Brett was salesperson and was extremely helpful. Always responded immediately to any questions I had with accurate and informative info. I highly recommend Mercedes Benz of Sacramento and Brett for a positive, smooth transaction! More

Always prompt. Michael Gallagher is the best. Car clean on return. Car sanitized on return. Convinient location. Nice waiting area chairs. Always friendly greeting on presentation. on return. Car sanitized on return. Convinient location. Nice waiting area chairs. Always friendly greeting on presentation. More

Perfect The service man diagnose my engine light had it repaired in a couple of days everything went just fine my car is working great And no engine light - c The service man diagnose my engine light had it repaired in a couple of days everything went just fine my car is working great And no engine light - car was washed and looked new again More

service Extremely easy to work with and extremely helpful with my service request. David Loren and Dave Rose were great to work with. thank you very much Extremely easy to work with and extremely helpful with my service request. David Loren and Dave Rose were great to work with. thank you very much More

Cecelia my service advisor always gives me A1 customer service! 5 stars all the way for this dealership. Best Mercedes Benz dealership out! Would recommend to anybody and everybody. service! 5 stars all the way for this dealership. Best Mercedes Benz dealership out! Would recommend to anybody and everybody. More

This dealership has treated me with respect throughout the purchase of my 2009 Mercedes-Benz ML 350 each salesman that I’ve dealt with in the repair department have been courteous and got me my automobile the purchase of my 2009 Mercedes-Benz ML 350 each salesman that I’ve dealt with in the repair department have been courteous and got me my automobile as fast as they could rides when I need it also conversation about my car to let me know how well my car is and what it needs next thank you More

Generally excellent but Service is generally excellent but we have been waiting for a part for Carol's car for a very long time. It may be due to the pandemic but we have no Service is generally excellent but we have been waiting for a part for Carol's car for a very long time. It may be due to the pandemic but we have not been advised of status?? More

They were very nice and even delivered the car to me, my only complaint is that the car was missing the push to start button (it had one in the pictures) and they said they would send me one but they never only complaint is that the car was missing the push to start button (it had one in the pictures) and they said they would send me one but they never did More

excellent Third car I have purchased there. They did a great job, made it easy and I would buy another car there. It is the people that I worked with Third car I have purchased there. They did a great job, made it easy and I would buy another car there. It is the people that I worked with More