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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

May 06, 2020

Awesome. Awesome!! Staff was great from the beginning to the end of my visit. They had a smile on their faces even though we are in a Pandemic. More

by DUANEP15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
May 06, 2020

Trusted, quality service Loren Wilson is a very knowledgeable, experienced and diligent professional. We have trusted fleet expansion of our company into his hands for severa More

by ionsochirca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Wilson
May 05, 2020

There is but ONE MERCEDES-BENZ CAR THAT THE DEALERSHIP WILL EXCEED YOUR EXPEDITIONS, QUALITY, AND CUSTOMER SERVICE THAT YOU REPECT AND EXPECT IS KNOWING THE MERCEDES-BENZ DEALERSHIP IS OUTSTANDING BECAUSE More

by “Jay Fehring”
Recommend Dealer
Yes
Employees Worked With
All the “helpers” who’s reputation exceeds their deeds of assistances...., Jack Manikoth, Jason Harber, Britany Bilouris, Pat Ernest, Matthew Hiser
May 05, 2020

Perfect Experience Excellent buying experience! All my questions were answered and these guys put me into my perfect car. Reflects my needs and my style. Thank You! More

by chadwick_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
May 04, 2020

My service in April Sacramento Mercedes-Benz consultants and representatives are friendly and always willing to go the extra mile to help you. I haven't been disappointe More

by plawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Tim Snider, Ken Sammut, Britany Bilouris
May 02, 2020

Jack was great to work with. He was very informative. He communicated and followed through out the seevice. Jack has great customer service skills. He is kind and humble. More

by sandiya_reddy
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
May 02, 2020

Service response and courtesy has been exceptional. Last visit related to error messages related to a defective software and hardware part that ultimately had to be relaxed sourced in Germany. It took sever More

by PTK711
Recommend Dealer
Yes
Employees Worked With
Jason Harber, Mike Gallagher
May 02, 2020

My car buying experience was awesome my salesman Thomas was the man so good I went back and bought a sprinter van after I bought the coupe , I even sent up my friend Chaudry after told him good deals whe More

by sabusdoors
Recommend Dealer
Yes
Employees Worked With
Brett Kellner, Thomas Lee
May 01, 2020

Thomas did a great job under virus-respectful conditions. Low pressure and friendly. He honored the online price reduction without a flinch. He followed up during the days after the purchase to ensure I was More

by jeff.deshon
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Thomas Lee
May 01, 2020

Phenomenal salesman, but horrible follow up service! I had a phenomenal experience with the salesman from Day 1. He worked quickly and diligently to get me into the car I needed. The dealership had no pr More

by CarGeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Johnson
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