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Mercedes-Benz of Sacramento
Sacramento, CA
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,817 reviews
May 06, 2020
Always my favorite Mercedez-Benz dealership. I always get excellent customer service for my E450 vehicle. I had a need for special information and got that from Patrick in Service who returned my phone call. excellent customer service for my E450 vehicle. I had a need for special information and got that from Patrick in Service who returned my phone call. More
by sharman.oneill
Verified CustomerEmployees Worked With
Patrick McGarrity
May 06, 2020
Car repair The service department fixed my car in good time and were very efficient and courteous . I don’t remember the name of the service department employee The service department fixed my car in good time and were very efficient and courteous . I don’t remember the name of the service department employee who helped me but he was great More
by wichmannlynne4
Employees Worked With
I don’t remember the service department guys name
May 06, 2020
Trusted, quality service Loren Wilson is a very knowledgeable, experienced and diligent professional. We have trusted fleet expansion of our company into his hands for severa Loren Wilson is a very knowledgeable, experienced and diligent professional. We have trusted fleet expansion of our company into his hands for several years in the row and couldn't be more satisfied. Loren understands our needs and possibilities, can offer several options to better suit our current financial situation. He is PROFESSIONAL, but a humble person, which is a rare combination nowadays! More
by ionsochirca
Employees Worked With
Loren Wilson
May 06, 2020
Awesome. Awesome!! Staff was great from the beginning to the end of my visit. They had a smile on their faces even though we are in a Pandemic. Awesome!! Staff was great from the beginning to the end of my visit. They had a smile on their faces even though we are in a Pandemic. More
by DUANEP15
Employees Worked With
Efrain Vasquez
May 05, 2020
There is but ONE MERCEDES-BENZ CAR THAT THE DEALERSHIP WILL EXCEED YOUR EXPEDITIONS, QUALITY, AND CUSTOMER SERVICE THAT YOU REPECT AND EXPECT IS KNOWING THE MERCEDES-BENZ DEALERSHIP IS OUTSTANDING BECAUSE WILL EXCEED YOUR EXPEDITIONS, QUALITY, AND CUSTOMER SERVICE THAT YOU REPECT AND EXPECT IS KNOWING THE MERCEDES-BENZ DEALERSHIP IS OUTSTANDING BECAUSE I HAVE THE IMPECCABLE SERVICE FOR MY 2001 S430 MERCEDES-BENZ VEHICLE PERFORMED BY QUALITY SERVICE, MASTER MERCEDES-BENZ TECHNICIANS... More
by “Jay Fehring”
Employees Worked With
All the “helpers” who’s reputation exceeds their deeds of assistances...., Jack Manikoth, Jason Harber, Britany Bilouris, Pat Ernest, Matthew Hiser
May 05, 2020
Perfect Experience Excellent buying experience! All my questions were answered and these guys put me into my perfect car. Reflects my needs and my style. Thank You! Excellent buying experience! All my questions were answered and these guys put me into my perfect car. Reflects my needs and my style. Thank You! More
by chadwick_m
Employees Worked With
Brett Kellner
May 04, 2020
My service in April Sacramento Mercedes-Benz consultants and representatives are friendly and always willing to go the extra mile to help you. I haven't been disappointe Sacramento Mercedes-Benz consultants and representatives are friendly and always willing to go the extra mile to help you. I haven't been disappointed from the first day I went there to see about getting a car. Although cars are very expensive, I am truly blessed to be driving one of them. I pray I can continue to do so for a very long time. Thank you! More
by plawyer
Employees Worked With
Julie Garcia, Tim Snider, Ken Sammut, Britany Bilouris
May 02, 2020
Service response and courtesy has been exceptional. Last visit related to error messages related to a defective software and hardware part that ultimately had to be relaxed sourced in Germany. It took sever visit related to error messages related to a defective software and hardware part that ultimately had to be relaxed sourced in Germany. It took several days to solve. Service personnel were apologetic and very nice about the problem that was apparently unique. No charge to me was the result, More
by PTK711
Employees Worked With
Jason Harber, Mike Gallagher
May 02, 2020
Jack was great to work with. He was very informative. He communicated and followed through out the seevice. Jack has great customer service skills. He is kind and humble. communicated and followed through out the seevice. Jack has great customer service skills. He is kind and humble. More
by sandiya_reddy
Employees Worked With
Jack Manikoth
May 02, 2020
My car buying experience was awesome my salesman Thomas was the man so good I went back and bought a sprinter van after I bought the coupe , I even sent up my friend Chaudry after told him good deals whe was the man so good I went back and bought a sprinter van after I bought the coupe , I even sent up my friend Chaudry after told him good deals where being made More
by sabusdoors
Employees Worked With
Brett Kellner, Thomas Lee
