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Mercedes-Benz of Sacramento
Sacramento, CA
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,817 reviews
May 01, 2020
Phenomenal salesman, but horrible follow up service! I had a phenomenal experience with the salesman from Day 1. He worked quickly and diligently to get me into the car I needed. The dealership had no pr I had a phenomenal experience with the salesman from Day 1. He worked quickly and diligently to get me into the car I needed. The dealership had no problem taking my money as fast as they could, but they owed me a small amount of money back for making me ship papers to them- it has been 4 months and they still haven't paid me back. It's about principal now! And I HATE the car to top it off! I can't wait to get rid of it! More
by CarGeek
Verified CustomerEmployees Worked With
Eric Johnson
May 01, 2020
Thomas did a great job under virus-respectful conditions. Low pressure and friendly. He honored the online price reduction without a flinch. He followed up during the days after the purchase to ensure I was Low pressure and friendly. He honored the online price reduction without a flinch. He followed up during the days after the purchase to ensure I was happy. More
by jeff.deshon
Employees Worked With
Julie Garcia, Thomas Lee
April 29, 2020
Poor service for paper work completion. Took numerous calls to get registration and title. Couldn't drive car for two months. Car sold, don't care. calls to get registration and title. Couldn't drive car for two months. Car sold, don't care. More
by steve.remley
Employees Worked With
Tim Snider, Ken Sammut
April 29, 2020
Service was perform on wife vehicle and it was washed. I was completely satisfied with the service and my advisor knew his product. I will always have my vehicle service by your dealership. Thank you was completely satisfied with the service and my advisor knew his product. I will always have my vehicle service by your dealership. Thank you More
by CLINTON.JAMES55
Employees Worked With
Leon Carado, Brian Lonchar, Clark Courtney, Kevin Franks, Pat Ernest
April 29, 2020
Everyone was courteous & the service was excellent and fast.The editing area section had mags ones to past the time. And there was excellent coffee too. fast.The editing area section had mags ones to past the time. And there was excellent coffee too. More
by CHAMOLAHI58
Employees Worked With
Britany Bilouris
April 26, 2020
We are very pleased with Brian. He was very good. We are very pleased with Brian. He was very good and helpful. We have no complaints. We were very pleased with Brian and his personality. Thank yo We are very pleased with Brian. He was very good and helpful. We have no complaints. We were very pleased with Brian and his personality. Thank you Brian. More
by parishelen
Employees Worked With
Jack Manikoth, Julie Garcia, Brian Lonchar
April 25, 2020
They were totally accommodating. This dealership always steps us when I need them to and even for just small issues. The people that work here rock! Their people are professional, k This dealership always steps us when I need them to and even for just small issues. The people that work here rock! Their people are professional, knowledgeable and willing - which makes a big diffreence. More
by ljc034
Employees Worked With
Jack Manikoth, Efrain Vasquez, Jason Harber, Mike Gallagher, Ken Harland, Cecilia Salgado, Patrick McGarrity, Greg Ranslow, Dave Rose, Britany Bilouris
April 24, 2020
Tim was really great! He helped test drive a GLC and a GLB and walked through all the processes with great patience. A 5/5 experience. GLB and walked through all the processes with great patience. A 5/5 experience. More
by Bingchen Qin
Employees Worked With
Julie Garcia, Tim Snider, Thomas Lee
April 23, 2020
Jack was great! He was honest and got my vehicle serviced quickly, and as promised. I will be bringing my Mercedes back to Mercedes Benz of Sacramento! quickly, and as promised. I will be bringing my Mercedes back to Mercedes Benz of Sacramento! More
by portesure
Employees Worked With
Jack Manikoth
