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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

April 03, 2020

These guys go out of there way,Build a car online with These guys go out of there way, Build a car online with one them on the phone, They give ideas answers to questions. If they can’t get you the car y More

by jbeury3
Recommend Dealer
Yes
Employees Worked With
Brett Kellner, George Grinzewitsch III
April 02, 2020

I have taken my car twice for a cámara and light issue and car is returned to me with issues not resolved. It is very frustrating. Why do tech and Service manager not check my car to endure issues are r More

by lourdesmendoza1
Recommend Dealer
No
Employees Worked With
Dave Rose
April 01, 2020

Exceptional service Received exceptional service at this dealership and all involved was very professional and helpful with this transaction. Would highly recommend this More

by shopkins57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tracy, Julie Garcia, Rudy Castillo
March 31, 2020

Good service. I got a loaner and the service was completed on time as promised. I will definitely come back for future service and recommend to friends. More

by TINA7276
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez
March 31, 2020

Good service Resolved the problem ,and it was covered under Mercedes-Benz warranty. It was accomplished in a reasonable length of time. All personnel that we dealt More

by CORKYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
March 27, 2020

Very Professional The buying process went great! My connection with the Julie Garcia was nice, as she was able to handle most of the process. Not sure why the onlin More

by HEIDICTAYLOR89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Dave Rose
March 26, 2020

Amazing service staff. From the moment you pull up, there’s a friendly greeting and nice waiting area. The explanations about what needs to be done are thorough and easy to understand and the work/fin More

by BDEMMON
Recommend Dealer
Yes
Employees Worked With
When we bought the car years ago I worked with the ex basketball player who was great!, Efrain Vasquez, Pat Ernest, Matthew Hiser
March 26, 2020

"Great Service and Customer Friendly" I was provided with really amazing service at this location. I literally felt why can't everybody's like them. They have taken really good care of m More

by SREE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
March 24, 2020

They didn’t have my car ready upon my oil change, make me wait over 40 mins to recover and the car was not even wash upon my arrival , email to see if I can get I wash since I live in LA but they don’t do th More

by Adnorero
Recommend Dealer
No
Employees Worked With
Mike Gallagher
March 20, 2020

Great service They always take very good care of us. They are very friendly and courteous. Our needs are always considered and we have found them to communicate cle More

by janjer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
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