Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sacramento
Sacramento, CA
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,817 reviews
September 29, 2022
I’m located in Michigan and I leased a vehicle from the Sacramento dealership and as of September 29, I still do not have paperwork to register it in my name. Very disappointing. Sacramento dealership and as of September 29, I still do not have paperwork to register it in my name. Very disappointing. More
by rsabo
Verified CustomerEmployees Worked With
Brett Kellner
September 29, 2022
We have bought several vehicles from Mercedes of Sacramento and John Liu continues to go above and beyond to help us by making sure we are taken care of and satisfied! Thank you John! Sacramento and John Liu continues to go above and beyond to help us by making sure we are taken care of and satisfied! Thank you John! More
by Henry & Stacy Ramirez
Employees Worked With
John Liu
September 27, 2022
I had a great experience overall. The staff (especially Fernando and Alex) were very professional, knowledgeable, accomodating, and enthusiastic. They were great at communicating and The staff (especially Fernando and Alex) were very professional, knowledgeable, accomodating, and enthusiastic. They were great at communicating and worked hard to find me exactely what I was looking for. More
by H.A.
Employees Worked With
Alex Aldarwish, Fernando Robles
September 17, 2022
Von housen has served the Sacramento and surrounding areas for decades. They have a wide selection of available cars, provide excellent car maintenance service and employ a top notch group of employee areas for decades. They have a wide selection of available cars, provide excellent car maintenance service and employ a top notch group of employees. More
by gloriaalvarado742
Employees Worked With
Som
September 14, 2022
Terrible terrible terrible! I don’t even know where to begin! The salesman all the way up to the sales manager was terrible. Treated my wife like she was trash-I will NEVER do b I don’t even know where to begin! The salesman all the way up to the sales manager was terrible. Treated my wife like she was trash-I will NEVER do business there again! I bought 2 vehicles there and both times were bad but this one was really bad! When you spend a 100k on a car you should be happy with your purchase-We we’re not…I would recommend Stockton over these guys. Michael-Amine-Brett we’re all terrible about fixing things and treating us with respect. and then yesterday Rudy got involved and made my wife cry again the way he was screaming at her and accusing her of things was UNACCEPTABLE! More
by lizzyturnbough
Employees Worked With
Amine, Brett Kellner, Michael Marquez, Rudy Castillo, Fernando Robles
September 14, 2022
Easy scheduling reliable estimates on time with completed work very pleased with transportation provided when dropping off vehicle for service thanks work very pleased with transportation provided when dropping off vehicle for service thanks More
by RGSDIGINIT
Employees Worked With
Dave Lanzone
