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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,815 reviews
November 14, 2019
UNSATISFIED. ISSUE NOT RESOLVED I WENT BACK TO THE DEALERSHIP 4 TIMES ON A SOFTWARE ISSUE AND IT IS STILL NOT RESOLVED. THE DEALERSHIP EVEN GAVE ME A LONER FOR A 2 DAY FIX AND ISSUE I WENT BACK TO THE DEALERSHIP 4 TIMES ON A SOFTWARE ISSUE AND IT IS STILL NOT RESOLVED. THE DEALERSHIP EVEN GAVE ME A LONER FOR A 2 DAY FIX AND ISSUE STILL NOT RESOLVED. I AM UNHAPPY THAT I LEFT DEALERSHIP WITH AN UNRESOLVED ISSUE. ANDROID AUTO DOES NOT WORK WITH SPRINT PHONES IN THE 2019 GLC300. I AM UNHAPPY THAT I CANNOT USE NAVIGATION FROM MY PHONE TO MY VEHICLE. THAT IS NOT ACCEPTABLE. More
by keeshahenry
Verified CustomerEmployees Worked With
Jack Manikoth, Jason Harber, Mike Gallagher, Ken Harland, Tim Snider, Patrick McGarrity, Greg Ranslow, Ken Sammut, Dave Rose, Britany Bilouris
November 14, 2019
Out of state purchase!! Out salesman Tim Snider was truthful and always keeping us up to date on the sale and the delivery of our purchase! Julie in the finance department wa Out salesman Tim Snider was truthful and always keeping us up to date on the sale and the delivery of our purchase! Julie in the finance department was knowledgeable and helpful through out our purchase! More
by cmbates76
Employees Worked With
Julie Garcia, Tim Snider
November 13, 2019
More than expected Loren Wilson was remarkably responsive to my questions and concerns. Very quick responses to phone, text or email with the best information available Loren Wilson was remarkably responsive to my questions and concerns. Very quick responses to phone, text or email with the best information available to him. More
by eyeski-2
Employees Worked With
Loren Wilson
November 12, 2019
Great service Very nice and friendly staff. They go above and beyond to take care of their customers . Repair to my car was done within a reasonable time. Very nice and friendly staff. They go above and beyond to take care of their customers . Repair to my car was done within a reasonable time. More
by JASPREET.YC
Employees Worked With
Jason Harber, Britany Bilouris
November 12, 2019
Superb service! I always fell like a vip when I come to Sacramento Mercedes Benz showroom! The sale people are professional, and courteous and give you the best servi I always fell like a vip when I come to Sacramento Mercedes Benz showroom! The sale people are professional, and courteous and give you the best service possible! I always enjoy my experience here. More
by patmarv
Employees Worked With
Jack Manikoth, Efrain Vasquez, Julie Garcia, Brian Lonchar, Kevin Franks
November 12, 2019
Still waiting for my horn parts. Formerly a 5 Star exceptional dealer. Something has happened. Cannot get follow up on my horn parts. Filled out 2 surveys, received and made follow up Formerly a 5 Star exceptional dealer. Something has happened. Cannot get follow up on my horn parts. Filled out 2 surveys, received and made follow up calls. Bought 3 cars here, in the market next year and will be moving to something else... More
by michaelamartinelli
Employees Worked With
Michael Marquez
November 12, 2019
Jack & Mercedes Services Always Good Work. Expensive, but it is Mercedes- The Expensive or Nothing. Jack keeps that place running. I keep coming back. Always Good Work. Expe Always Good Work. Expensive, but it is Mercedes- The Expensive or Nothing. Jack keeps that place running. I keep coming back. Always Good Work. Expensive, but it is Mercedes- The Expensive or Nothing. Jack keeps that place running. I keep coming back. Always Good Work. Expensive, but it is Mercedes- The Expensive or Nothing. Jack keeps that place running. I keep coming back. More
by AC-MILAN11
Employees Worked With
Jack Manikoth
November 11, 2019
Best sales rep in United States I am met John Koponen at the Sacramento Mercedes-Benz dealership. I live in San Francisco but was in the area and wanted to test drive a car. He was s I am met John Koponen at the Sacramento Mercedes-Benz dealership. I live in San Francisco but was in the area and wanted to test drive a car. He was so professional and I was so impressed that I decided to drive all the way back to Sacramento to buy the car from him. If you want an experienced, professional, and knowledgeable person to help you find the right car, call him. More
by christosrigopoulos
Employees Worked With
John Koponen
November 09, 2019
Truly stellar! Seldom have I had the pleasure of interacting with such knowledgeable and courteous professionals! Truly a pleasure doing business with you! I will Seldom have I had the pleasure of interacting with such knowledgeable and courteous professionals! Truly a pleasure doing business with you! I will be back! More
by jimmynacey
Employees Worked With
Brett Kellner
November 08, 2019
professional I am satisfied with the service that I received from the service center. Mike was informed and was curteous and honored my request to give me the dama I am satisfied with the service that I received from the service center. Mike was informed and was curteous and honored my request to give me the damaged parts from my automobile. I appreciated the service that I received. I do not know the names of the persons who actually made the repair. So, thanks to them as well. More
by eloise.mitchell
Employees Worked With
Mike Gallagher
