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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,815 reviews
October 25, 2019
Great Dealership Chris, Jack and Brian are the best and always go the extra mile with me and my needs for my great White SLK 250 Thank you so very much for you're c Chris, Jack and Brian are the best and always go the extra mile with me and my needs for my great White SLK 250 Thank you so very much for you're continued great service! Judy Cathey More
by KUKILDY
Verified CustomerEmployees Worked With
Greg Gorman, Jack Manikoth, Brian Lonchar
October 25, 2019
Chris GMR Chris is fabulous and has supported me since 2015 with my first SLK and the servjce dept needs kudos as well. Thank you and see you for my next servi Chris is fabulous and has supported me since 2015 with my first SLK and the servjce dept needs kudos as well. Thank you and see you for my next service. More
by KUKILDY
Employees Worked With
Chris, GMR
October 24, 2019
Great experience Amazing, easy wonderful experience!! Everyone was extremely professional and efficient. I can honestly say I enjoyed the whole process. Julie and John Amazing, easy wonderful experience!! Everyone was extremely professional and efficient. I can honestly say I enjoyed the whole process. Julie and John were amazing to work with! More
by MJAIME0
Employees Worked With
The kid who helped me understand the technology of the car was super knowledgeable. Loved working with him although I forgot his name. So polite and professional., John Liu, Julie Garcia
October 24, 2019
I have already sent a review directly to corporate All in all, the service department, namely Dave Rose, did not provided accurate time lines in the beginning and failed to communicate effectively when All in all, the service department, namely Dave Rose, did not provided accurate time lines in the beginning and failed to communicate effectively when my vehicle was done. Because my vehicle was not handed over to me when stated by Dave Rose, I was made late for scheduled appointment in which I needed my vehicle. More
by SVAUGHN4
Employees Worked With
Dave Rose
October 24, 2019
Great service experience! I have been doing my car maintenance at Sacramento dealer in the past few years and I was impressed with the professionalism during every single visit I have been doing my car maintenance at Sacramento dealer in the past few years and I was impressed with the professionalism during every single visit. I would highly recommend this dealership to my friends. More
by SMU0523
Employees Worked With
Jack Manikoth
October 24, 2019
The worse ever in history My car has been in ten times this year for 90 days. Worse car I have ever had and even though service people are nice and friendly the service is the My car has been in ten times this year for 90 days. Worse car I have ever had and even though service people are nice and friendly the service is the worse I’ve ever had and I’ve owned 5 mb cars. Absolute joke I’m laying $700 a month for a car that’s in the shop literally every month this year. Geoff bagatelos More
by GEOFFBAGATELOS
Employees Worked With
Mike Gallagher
October 23, 2019
My Dream Car I have driven BMW’s for almost twenty years. I have always admired the look of Mercedes Benz, but always felt that I could not afford them. I had neve I have driven BMW’s for almost twenty years. I have always admired the look of Mercedes Benz, but always felt that I could not afford them. I had never even test drove one, because I didn’t want to be disappointed if I couldn’t take one home with me. The day I decided to at least take a look at one, I pulled into the dealership on Howe Avenue. When I pulled in, I drove by a gentleman who made eye contact with me, and he smiled, and I smiled back. I walked in and asked to see Mr. Eric Johnson, whose name I got on your website. It turned out to be the same guy I saw in the parking lot. We are both named Eric, and we just hit it off right away. I told Eric about my interest in the car, but I knew very little about them. Eric was very attentive to my concerns, and we talked for a while about what I was looking for and he showed me several different models. The first car I test drove, I knew it was the car for me. I found the C300 that I wanted, and I know I want to upgrade to a C450 next. I am so very happy with this car, I should’ve gotten one long ago... More
by eric_allen56
Employees Worked With
Eric Johnson, Ken Sammut
October 22, 2019
Extremely customer oriented! Service was outstanding. Loaner car was made available without additional charge. Loved that they efficiently checked for all previous recalls. Clea Service was outstanding. Loaner car was made available without additional charge. Loved that they efficiently checked for all previous recalls. Clearly the customer experience was a priority for this dealership. More
by randall6
Employees Worked With
Jack Manikoth
October 22, 2019
Thanks for the 412 I really liked the hands on updates, texts and all the attention to details. Thanks for taking care of me and my dead cell phone with a charger! I really liked the hands on updates, texts and all the attention to details. Thanks for taking care of me and my dead cell phone with a charger! More
by christy.correa10
Employees Worked With
Cecilia Salgado
October 22, 2019
Accomodating I had some extensive repairs that were not the cheapest available but Patrick my service advisor went above and beyond to help make it more bearable a I had some extensive repairs that were not the cheapest available but Patrick my service advisor went above and beyond to help make it more bearable and overall the service was very good! More
by JHAWKS12
Employees Worked With
Patrick McGarrity
