Mercedes-Benz of Sacramento

Easier than I thought it would be. I bought a brand new sprinter from another dealer several states away. When it started making a “clunk” noise, I was concerned and wanted it checked o I bought a brand new sprinter from another dealer several states away. When it started making a “clunk” noise, I was concerned and wanted it checked out. This is my first time having service done and it was easier than I thought it would be. The clunk was a known issue with Mercedes so they fixed it and I was on my way at no charge to me. Thanks! More

Great fix and promise kept Great dealer,sales manager kept its word regarding the fix and touch up on paint and rim work on the 2011 audii ,happy to be a customer and will sure Great dealer,sales manager kept its word regarding the fix and touch up on paint and rim work on the 2011 audii ,happy to be a customer and will sure return for future purchase More

Follow up after your purchase disappointing My experience was great until after the purchase. There were items that were stated would be fixed when we picked up the vehicle that were not taken c My experience was great until after the purchase. There were items that were stated would be fixed when we picked up the vehicle that were not taken care of. If you need any attention after your purchase I would recommend one of the other Mercedes dealerships in the area. I also filled out the dealerships survey requesting follow up and never received a phone call for further discussion. More

Awesome experience The salesman Abe was top notch, very easy to work with. Our vehicle that we purchased wasn’t going to be ready that day and they provided a loaner veh The salesman Abe was top notch, very easy to work with. Our vehicle that we purchased wasn’t going to be ready that day and they provided a loaner vehicle. Would use them again. More

Service B Dave Rose went over and above to make me aware and take care of any surprise issues that came up during the scheduled servicing of my Sprinter based R Dave Rose went over and above to make me aware and take care of any surprise issues that came up during the scheduled servicing of my Sprinter based RV! More

Great customer service I had a very pleasant experience buying my MBZ. All my questions were answered professionally before and after the sale. Brett made the purchase str I had a very pleasant experience buying my MBZ. All my questions were answered professionally before and after the sale. Brett made the purchase stress free. More

High Quality Service Excellent service and very positive customer service. Great service manager! On the other hand, Ahmad Aldarwish has never returned my phone calls duri Excellent service and very positive customer service. Great service manager! On the other hand, Ahmad Aldarwish has never returned my phone calls during the last 18 months. I simply wanted to have him provide me with an overview of my vehicle, so that I could better acquainted with how it operates. I finally gave up months ago. Other than that, I am thoroughly impressed with VonHouton Mercedes-Benz. More

Jason and Todd are easy to deal with ! Hoping to correct the problem if it happens again, I am told to call and they will come right out to read the codes on the spot. A Pleasure to deal wi Hoping to correct the problem if it happens again, I am told to call and they will come right out to read the codes on the spot. A Pleasure to deal with both of them ! More

Service advisors Had very good service at Mb of sac, Efrain is one of the best service advisors I know.I will always take my mercedes back there for service. Had very good service at Mb of sac, Efrain is one of the best service advisors I know.I will always take my mercedes back there for service. More

Great very Professional Professional Very good customer service every time I needed something they responded very fast and took care of us we would recommend them to everyone Professional Very good customer service every time I needed something they responded very fast and took care of us we would recommend them to everyone the car is beautiful we love it More