Mercedes-Benz of Sacramento

Mercedes Benz of Sacramento is top quality! The sales and support staff at Mercedes Benz of Sacramento work hard to meet customer needs and make you feel valued. I just leased a new E300 from th The sales and support staff at Mercedes Benz of Sacramento work hard to meet customer needs and make you feel valued. I just leased a new E300 from them last month and the process was pleasant. My salesman Thomas Lee was outstanding. More

Trish's Mercedes Very helpful. I had forgotten I paid for the maintenance plan and they informed me. Nice surprise. Also because the were quite a few recalls on the ve Very helpful. I had forgotten I paid for the maintenance plan and they informed me. Nice surprise. Also because the were quite a few recalls on the vehicle the dealership provided a loaner. My wife was very pleased. We have been going to the Sacramento dealership for years. They never disappoint. Thank you very much. More

Great service Everyone was helpful and efficient and there to answer all of my questions and requests. Tim was most attentive. I am very pleased with my experien Everyone was helpful and efficient and there to answer all of my questions and requests. Tim was most attentive. I am very pleased with my experience. Thank you... More

Great service Outstanding customer service. They really take care of you. Very clean and inviting atmosphere. My service agent was outstanding. She kept me up to da Outstanding customer service. They really take care of you. Very clean and inviting atmosphere. My service agent was outstanding. She kept me up to date with everything that needed to be done. More

I wouldn't even give one star for the pathetic service ZERO stars pathetic/ unprofessional service. The sales representative (I don't recall his name) had food in his mouth serving me. Shaking hands with m ZERO stars pathetic/ unprofessional service. The sales representative (I don't recall his name) had food in his mouth serving me. Shaking hands with me with his filthy hand after touching his mouth. And actually promoting car max instead of Mercedes. More

Good Service I had a great experience for my service appointment. I look forward to the next. He was respectful and kind. If you go to sacramento Mercedes Benz. I I had a great experience for my service appointment. I look forward to the next. He was respectful and kind. If you go to sacramento Mercedes Benz. I recomend Jason all day long. More

Good Customer Service I own a MB Sprinter, a small motorhome. Not all dealers service these vehicles which is inconvenient. These vehicles are advertised as cruisers, a com I own a MB Sprinter, a small motorhome. Not all dealers service these vehicles which is inconvenient. These vehicles are advertised as cruisers, a compact way to travel, yet when you travel to other states there are slim to none MB dealers should a problem arise. More

Sales and Service representatives were excellent. Follow up on providing an education on the technology of the automobile was difficult. I believe it was because of the turn over in employees. Follow up on providing an education on the technology of the automobile was difficult. I believe it was because of the turn over in employees. More

Excellent service. My representative, Patrick McGarrity was , as always, very helpful. I took my car for service but he also advise to update the engine electronics cont My representative, Patrick McGarrity was , as always, very helpful. I took my car for service but he also advise to update the engine electronics control unit software. I was not aware that it needed to be performed as part of the service campaign. More

Excellent Simply, the best. Wonderful experience. Eric Johnson, was the difference maker. He knew what I wanted and had the cars ready for me to test drive. Simply, the best. Wonderful experience. Eric Johnson, was the difference maker. He knew what I wanted and had the cars ready for me to test drive. More