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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
August 20, 2019
Great customer service The team was super good, they worked hard to help get what I really needed. A big Thank you to them for all the hard work. The team was super good, they worked hard to help get what I really needed. A big Thank you to them for all the hard work. More
by ibukun.aina
Verified CustomerEmployees Worked With
Julie Garcia, Randall Santa Cruz
August 20, 2019
Best car buying experience, hands down! The team I worked with is unbeatable! The truly know what they are doing and care about your happiness! They helped me select the perfect vehicle that The team I worked with is unbeatable! The truly know what they are doing and care about your happiness! They helped me select the perfect vehicle that fit my needs. Would highly recommend More
by so.lohair
Employees Worked With
Tim Snider, Brian Lonchar, Rudy Castillo
August 17, 2019
Schedule A service I scheduled an appointment on a Saturday at 10:00 was out by 12:00, and even had my car washed! The customer service is outstanding, so hard to find I scheduled an appointment on a Saturday at 10:00 was out by 12:00, and even had my car washed! The customer service is outstanding, so hard to find these days. More
by paynepatty5
Employees Worked With
Jason Harber, Julie Garcia, Tim Snider, Greg Ranslow
August 17, 2019
A+ Experience From start to finish, it was a really great experience. Both Eric Johnson and Ahmad Aldarwish were fantastic. They took care of every detail. I highly From start to finish, it was a really great experience. Both Eric Johnson and Ahmad Aldarwish were fantastic. They took care of every detail. I highly recommend them! More
by sandyp
Employees Worked With
Eric Johnson
August 12, 2019
Service Quick and easy service doe my E43. Car returned serviced and clean. Looking forward to the new service center. Dealership doing a great job during Quick and easy service doe my E43. Car returned serviced and clean. Looking forward to the new service center. Dealership doing a great job during construction. More
by john
Employees Worked With
Jason Harber
August 11, 2019
Well informed I was scheduled for a routine tire replacement and given an expected completion time. All was going to plan until the road test discovered a faulty se I was scheduled for a routine tire replacement and given an expected completion time. All was going to plan until the road test discovered a faulty sensor. So a little delay ensued but I was kept in the loop at all times. More
by BOBAHDERS
Employees Worked With
Jason Harber
August 09, 2019
Brett Kellner was tops. I had been looking for a specific CLS-550 for some time and living in Florida, normally would not even consider buying a car located across the countr I had been looking for a specific CLS-550 for some time and living in Florida, normally would not even consider buying a car located across the country. Because this car was literally everything I was looking for, I decided to reach out. In short, Brett was a huge help every step of the way- even weeks after the deal was done and the car delivered. - Integrrity, service, knowledge and truly a great experience. Honorable mention to Brian Sturgeon for his help while I was at the DMV! More
by Dbasher
Employees Worked With
Brian Sturgeon , Brett Kellner
August 07, 2019
friendly, reliable, high quality I've been patronizing Von Housen for 10 years, through 2 different vehicles. I am always greeted with friendly service advisers and high quality servi I've been patronizing Von Housen for 10 years, through 2 different vehicles. I am always greeted with friendly service advisers and high quality service. It feels good to be recognized as a repeat customer. More
by LORILYNNOSBORNE
Employees Worked With
Jack Manikoth
August 06, 2019
Patric is an awesome advisor Patric and the dealership have treated me well from day one for Service. I enjoy each time I am there. If there is an issue they will discuss, howev Patric and the dealership have treated me well from day one for Service. I enjoy each time I am there. If there is an issue they will discuss, however they never upsell what is important to them. They ask me what I need. Nice job!! More
by SBAKER777
Employees Worked With
Patrick McGarrity
August 04, 2019
Great buying experience Me and my wife had a not so pleasant experience before with an Audi dealership that made us lose interest in trying other brands. Good thing we gave i Me and my wife had a not so pleasant experience before with an Audi dealership that made us lose interest in trying other brands. Good thing we gave it another try by visiting Mercedes benz of Sacramento. We were met at the door by Kevin, a no-nonsense guy with the sales team.. We had a wonderful experience in the dealership with him helping us chose and buy our 1st MB car that same day.. Thank you so much Kevin and MB- Sacramento👍 More
by Lowad
Employees Worked With
Kevin Franks
