Mercedes-Benz of Sacramento

My experience Great customer service, great sales person, sales manager needs to relax more. No need to haggle the customer for $5. 00 dollar.Randy great guy Great customer service, great sales person, sales manager needs to relax more. No need to haggle the customer for $5. 00 dollar.Randy great guy More

Informative new car tour Great experience in the purchase of our new car but also a very informative lowdown of what this car entailed. Was a pleasure to work with Steve. Great experience in the purchase of our new car but also a very informative lowdown of what this car entailed. Was a pleasure to work with Steve. More

Sales was knowledgeable, patient and professional This is purchase #4 from John Liu. John has always been patient, honest, personable, and very knowledgeable of all the different models. He is also This is purchase #4 from John Liu. John has always been patient, honest, personable, and very knowledgeable of all the different models. He is also very helpful when I have questions after I take the car home. Thank you John! More

Absolutely wonderful. I've enjoyed a relationship with this dealer for fifteen years and have yet to be deceived in the service I receive. I find professional here to true I've enjoyed a relationship with this dealer for fifteen years and have yet to be deceived in the service I receive. I find professional here to true to their commitment in providing the best possible service available bar none. More

Glad we came here. Will return. We never felt like we were just sitting, and forgotten. We were kept abreast of progress. Time estimate right on. Waiting area was clean. Coffee and s We never felt like we were just sitting, and forgotten. We were kept abreast of progress. Time estimate right on. Waiting area was clean. Coffee and supplies adequate. More

I like it The dealer help me a lot. Special the dealer John Liu who is speak my language. In the language park help a lot me. I will recommend my friends to him The dealer help me a lot. Special the dealer John Liu who is speak my language. In the language park help a lot me. I will recommend my friends to him if they need to buy car More

New owner!! As a new owner, I can only applaud the attention provided by salesman Steve Tracy and the two [Amhad nd Zack] providing additional instruction to this As a new owner, I can only applaud the attention provided by salesman Steve Tracy and the two [Amhad nd Zack] providing additional instruction to this non-techie owner. All made understanding some of the sophisticated technology very easy to adapt to = thank you, thank you. More

Waiting time We had an appointment. Nevertheless, it was over 15 minutes before anyone spoke to us, then it took two days for the service department to change the We had an appointment. Nevertheless, it was over 15 minutes before anyone spoke to us, then it took two days for the service department to change the second battery. More

Best new vehicle purchase experience EVER! I found a beautiful e53 with the feature set that I wanted on Autotrader. Unfortunately, I live the bay area and the vehicle was at Mercedes of Sac. I I found a beautiful e53 with the feature set that I wanted on Autotrader. Unfortunately, I live the bay area and the vehicle was at Mercedes of Sac. I contacted them just to get some info on payments, etc. My sales consultant was Tim, who exceeded all expectations. He explained everything about the car and financing options. He worked with me and my budget to create a well-balanced scenario. He accommodated my travel schedule and preferred method of communication and once we had a deal, his awesome team delivered the vehicle to my house!!! Now that's service! Well done Tim and MB of Sac TEAM! More