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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
August 17, 2022
We continue to take our car in to you for one reason “JACK”. We appreciate his expertise, professionalism, and the way he explains what has been done and what we may need. In our world today, your very “JACK”. We appreciate his expertise, professionalism, and the way he explains what has been done and what we may need. In our world today, your very lucky to have such a dedicated employee. More
by maldomm38@gmail.com
Verified CustomerEmployees Worked With
Jack Manikoth
August 16, 2022
lack of communication responses from service representative. Also service not completed due to parts but no offer of loaner car. Three days later I was rudely advised I could pick up my car and representative. Also service not completed due to parts but no offer of loaner car. Three days later I was rudely advised I could pick up my car and bring it back another day when parts are in. More
by Jason
Employees Worked With
Jason Harber
August 13, 2022
Great service in a timely and polite fashion! Service advisor (Jason) is the best! Took me without an appointment because check engine light was on! Service advisor (Jason) is the best! Took me without an appointment because check engine light was on! More
by ADAVIDL941
Employees Worked With
Jason Harber
August 10, 2022
My service representative, jason, is always very informative about the service and keeps me up to date if the repair is taking longer than anticipated. informative about the service and keeps me up to date if the repair is taking longer than anticipated. More
by KATE7
Employees Worked With
Jason Harber, Carlos Young
August 10, 2022
i am satisfied with the service so far but not with the dealership my new car cost me 67k and it was in the shop for 3 weeks less than 1 month after buying it. not happy with your salesman tommy c who neve dealership my new car cost me 67k and it was in the shop for 3 weeks less than 1 month after buying it. not happy with your salesman tommy c who never responds when needed overall i must proceed cautiously with this car since i fear i bought a lemon. Roger Williams in service has been the most understanding and helpful. very disappointed with my car regret not buying it from MB in fresno. More
by chinavishere
Employees Worked With
Lisa Brown, Michael Marquez, Julie Garcia, Roger Williams
