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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

June 30, 2019

MBZ purchase Patrick was knowledgeable and listened to my needs. He gave me a fair price and explained the car and it’s operations. Also followed up after the sal More

by cdickens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Courtney
Jul 03, 2019 -

Mercedes-Benz of Sacramento responded

We're fortunate to have a great team! Thanks for the 5 star review~

June 30, 2019

What Up, M-B of Sacramento? So I gave my good buddy Clark Courtney a ring one day, and he told me he could hook me up with the C300 - I rolled up on the dealership to peep it out More

by stirnerstuff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Courtney, Ken Sammut
Jul 03, 2019 -

Mercedes-Benz of Sacramento responded

Thanks for the 5 stars and the great feedback!

June 29, 2019

Ms Leng I like the service and Variety of car choices. The waiting area is very comfortable. I feel important as a customer in that dealership. I only wish th More

by crystalg67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
Jul 03, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to let us know Steve and our team earned a 5 star review! Please let us know if there is anything we can help you with~

June 29, 2019

Great I have been coming here since I bought my car and it’s been great service. The service is great always Greeting you asking what my needs are. I recomm More

by jambriz24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
Jul 03, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback, and thank you for the recommendation!

June 28, 2019

Received great service and support in our purchase. I am not associated with any dealership and or service center. I enjoyed my relationship with Mr. Kellner. He was kind, friendly and supportive in o More

by darrywh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
Jul 03, 2019 -

Mercedes-Benz of Sacramento responded

We appreciate your business and we appreciate the 5 star review!

June 28, 2019

Above and Beyond From my first contact with MB of Sac, which was a phone call, the friendliness and customer service was above and beyond. Everyone wanted to make sur More

by merriegoround
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Michael Marquez, Leon Carado, Rudy Castillo
Jul 03, 2019 -

Mercedes-Benz of Sacramento responded

We think of our clients as part of the Mercedes Benz of Sacramento family. Thanks for recognizing our team with a 5 star review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

June 28, 2019

Great The sales person Tim Snider was right on top of things.. I believe the person who drove the car to the dock took their dog with them as there was blo More

by maui4us12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snider, Rudy Castillo
Jul 03, 2019 -

Mercedes-Benz of Sacramento responded

Thanks for taking the time to recognize Tim with 5 stars!

June 28, 2019

Like buying from Family I was pleasantly surprised by the openness and transparency in the whole team and I was in and out within a few hours with a new car More

by JASON A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Franks
June 26, 2019

Post Sale customer service Sale process was standard any like any other dealership. However, post sale experience is not good and need alot of improvement. I bought a used T More

by PV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Snider, Brian Lonchar, Aaron Thetford
June 26, 2019

Another "Excellent" service experience! I always feel like family at Mercedes-Benz of Sacramento. In my latest visit I was reporting an unusual engine sound I hadn't heard before. I did the More

by TIM DUGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Techs Gary and Troy, Jason Harber
Jun 26, 2019 -

Mercedes-Benz of Sacramento responded

We think of our clients as part of the Mercedes Benz of Sacramento family! Thank you for taking the time to recognize our team with a 5 star review! We appreciate your loyalty and will be happy to help you again in the future~

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