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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
May 31, 2019
Over and Above support! Dakota in parts, worked with the service manager to expedite my service needs. Great teamwork and amazing Customer service and follow through. The da Dakota in parts, worked with the service manager to expedite my service needs. Great teamwork and amazing Customer service and follow through. The day of service was a true pleasure from the cheerful greeting and smooth check in, to the easy check out and payment. More
by DONNABYRNS
Verified CustomerEmployees Worked With
Dakota
May 31, 2019
A lot of talk with no follow through Salesman ignored my concerns about lack of safety features. Drew out the days despite my objections until the dealership would no longer upgrade the Salesman ignored my concerns about lack of safety features. Drew out the days despite my objections until the dealership would no longer upgrade the car for me. More
by epbrowne
Employees Worked With
Brian, Eric Johnson
May 30, 2019
Service Work is Very Well Done Michael Gallagher has treated me very well from the time I purchased my Mercedes at MB Rocklin. I'm able to get a service appointment in a reasonable Michael Gallagher has treated me very well from the time I purchased my Mercedes at MB Rocklin. I'm able to get a service appointment in a reasonable time frame and the work performed is very well done. I have found that the time to complete the service work has extended well beyond the estimated time given to do a job ever since the dealership had the fire and is still in repair mode. This is frustrating. More
by joejerpar
Employees Worked With
Mike Gallagher
May 28, 2019
Annual always prompt and friendly. At is immaculate and ready to go when they say it is. Jason is a very reliable service manager. Great job always prompt and friendly. At is immaculate and ready to go when they say it is. Jason is a very reliable service manager. Great job More
by abbottbob
Employees Worked With
Jason Harber
May 28, 2019
Purchase of E53 George Grinzewitsch III was a pleasure to work with on my car purchase. He was polite, knowledgeable and patient with me. Further the finance and serv George Grinzewitsch III was a pleasure to work with on my car purchase. He was polite, knowledgeable and patient with me. Further the finance and service personnel were very professional. More
by jim.diepenbrock
Employees Worked With
Zach , Jason Harber, Michael Marquez, George Grinzewitsch III
May 25, 2019
The Staff is Next Level From the moment I walked in I felt comfortable. George Grinzewitsch was my sales associate and made the car buying experience truly enjoyable. Would r From the moment I walked in I felt comfortable. George Grinzewitsch was my sales associate and made the car buying experience truly enjoyable. Would recommend to anyone looking for a new vehicle. More
by derrik.hubbard
Employees Worked With
George Grinzewitsch III
May 24, 2019
No Pressure Buying a car is stressful. MB of Sac did their best to make the process have minimal pressure. After purchase follow up and service has been very go Buying a car is stressful. MB of Sac did their best to make the process have minimal pressure. After purchase follow up and service has been very good. More
by brian
Employees Worked With
Eric Johnson
May 23, 2019
Staff Always Makes Me Feel Like The Spoiled Girl I Am I hate how much money I drop at this place year after year! However, when you buy a custom car, you want the best service. I hate how much money I drop at this place year after year! However, when you buy a custom car, you want the best service. More
by rose00mary
Employees Worked With
Lisa Brown, Efrain Vasquez, Ken Sammut
May 23, 2019
Easy to work with Responsive to most communications and went to the extra mile to get some clarifications on warranty work performed by MB warranty claims. Overall sati Responsive to most communications and went to the extra mile to get some clarifications on warranty work performed by MB warranty claims. Overall satisfied with work and service. More
by Justadye4
Employees Worked With
Efrain Vasquez
May 20, 2019
Awesome fast Great service with sales i was able to trade my car for another one! I would recommend this dealership to everyone its the best in Sacramento Great service with sales i was able to trade my car for another one! I would recommend this dealership to everyone its the best in Sacramento More
by Sharonjeet
Employees Worked With
John Liu, Rudy Castillo
