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Mercedes-Benz of Sacramento

Sacramento, CA

Overview
Reviews
Vehicles
3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

August 08, 2022

Very clean and efficient place. Personnel is well organized and very courtious. They are on time and deliver as promised. More

by MRILEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
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Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

August 05, 2022

Great overall experience and excellent customer service. They always go above and beyond to meet my every need. More

by sosak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
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Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 04, 2022

We were treated superbly by Carlos who helped us in every way possible. Thank you More

by ALGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Young
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Aug 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize Carlos with a 5 star review!

August 04, 2022

The sale’s service is outstanding. Always responded to my calls and get things delivered as he promised. More

by sales@jtmautogroup.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
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Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the great review! Enjoy you beautiful new Mercedes Benz~

August 03, 2022

Dave my advisor was great, he saved me money that I didn’t need to spend and showed me how to replace DEF fluid. More

by paulnesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know our Sprinter specialist earned a 5 star review!

August 03, 2022

They are honest, courteous and willing to go the extra mile! Their goal seems to be the customer comes first! More

by PaulE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Williams
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August 02, 2022

David is great and very accommodating. the service was fast and did not have to wait. MB provide Lyft back and fro. More

by PONUSAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 01, 2022

Took my van in to get the recall completed, David was able to take it in on a short notice, completed the work and got me the van back in no time. More

by Matthew O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 31, 2022

Communication could be better called numerous times to ask for updates and had to wait due to only accessing voicemail. No worries More

by will_house
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
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Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We know the importance of good communication and we apologize for any inconvenience~

July 30, 2022

Great service on my car! Glad it was done at Mercedes. Will be back next time. More

by Spaolinelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We will be happy to assist you again in the future~

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