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Mercedes-Benz of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
3.7
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,817 reviews

August 10, 2022

i am satisfied with the service so far but not with the dealership my new car cost me 67k and it was in the shop for 3 weeks less than 1 month after buying it. not happy with your salesman tommy c who neve More

by chinavishere
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Brown, Michael Marquez, Julie Garcia, Roger Williams
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Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. We are sorry to hear your experience has been anything less than completely satisfactory.

Aug 11, 2022 -

chinavishere responded

not sure if i need a lawyer yet but very concerned

August 10, 2022

Easy to make appointments. In and out fast. Guaranteed quality service. Very satisfied customer right here. More

by lizvwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ranslow
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Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Greg earned a 5 star review!

August 08, 2022

Very clean and efficient place. Personnel is well organized and very courtious. They are on time and deliver as promised. More

by MRILEY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business!

August 05, 2022

Great overall experience and excellent customer service. They always go above and beyond to meet my every need. More

by sosak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
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Aug 11, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 04, 2022

We were treated superbly by Carlos who helped us in every way possible. Thank you More

by ALGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Young
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Aug 12, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize Carlos with a 5 star review!

August 04, 2022

The sale’s service is outstanding. Always responded to my calls and get things delivered as he promised. More

by sales@jtmautogroup.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
Report | Print
Aug 10, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate the great review! Enjoy you beautiful new Mercedes Benz~

August 03, 2022

Dave my advisor was great, he saved me money that I didn’t need to spend and showed me how to replace DEF fluid. More

by paulnesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know our Sprinter specialist earned a 5 star review!

August 03, 2022

They are honest, courteous and willing to go the extra mile! Their goal seems to be the customer comes first! More

by PaulE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Williams
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August 02, 2022

David is great and very accommodating. the service was fast and did not have to wait. MB provide Lyft back and fro. More

by PONUSAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

August 01, 2022

Took my van in to get the recall completed, David was able to take it in on a short notice, completed the work and got me the van back in no time. More

by Matthew O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

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