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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

March 24, 2019

Excellent and personable experience with Randy Santa Cruz!, Randy was very honest and friendly throughout the entire sales. He went out of his way to accommodate my personal schedule. Randy will be referred by More

by ROZTRAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Santa Cruz
Mar 27, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for the great review and for the recommendation. We appreciate the 5 stars!

March 23, 2019

great dealership Was on the whole a smooth transaction. Great staff, both Julie and Rudy. Tim was easy to work with and did all he promised. Would purchase from dealer More

by mbalkovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Garcia, Tim Snider, Rudy Castillo
Mar 26, 2019 -

Mercedes-Benz of Sacramento responded

Thanks for the 5 star review. We appreciate your recognizing our team and their efforts to provide the best service possible.

March 22, 2019

Mercedes Benz is BETTER than Niello BMW I Regret not buying all my cars from Mercedes Benz Sacramento. I made the mistake of buying my wife a 740 Li BMW from R. Niello BMW for $120,000. Bigg More

by na23aslam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Mar 26, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We're fortunate to have an awesome team here at Mercedes Benz of Sacramento. We sincerely appreciate your business and look forward to helping you and your family again.

March 20, 2019

Scratched my Mercedes on the hood They Scratched my Mercedes on the hood an under both mirrors. The service tech said he would correct the problem. That he has an excellent detail man More

by CAPTGO49
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Liu, Mike Gallagher, Julie Garcia, Ahmad Aldarwish
Mar 22, 2019 -

CAPTGO49 responded

Well I need to know if you are going to repaint the hood of my GLC. I have not Heard from you Concerning the repair. Just an apology but no action on your part.

March 16, 2019

Service My service rep Jason does an excellent job of providing professional quality care and service he is the best service rep. He Has a friendly and plea More

by tyronegord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Mar 19, 2019 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jason and an amazing service team and we look forward to helping you in the future!

March 15, 2019

all staffs were so kind My supervisor was Efrain. He was very knowledgeable and explaind very well from my questions. He helped to adjust the service time by my work schedu More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Mar 19, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star dealer rater review!

March 13, 2019

Excellence Great service as usual! You all make us feel very special! I will always use your service dept. to maintain my vehicle! Efran has always treated m More

by patmarv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Mar 13, 2019 -

Mercedes-Benz of Sacramento responded

We think of our customers as part of the Mercedes Benz of Sacramento family! Thanks for the great review~

March 13, 2019

Service Excellence The employees at Mercedes Benz of Sacramento are the primnary reason we are devoted to their overall excellent service. I couldn't ask for more atten More

by DVOLCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Mike Gallagher, Eric Johnson
Mar 13, 2019 -

Mercedes-Benz of Sacramento responded

We are fortunate to have an amazing team hear at Mercedes Benz of Sacramento. We truly appreciate your business and look forward to working with you in the future!

March 07, 2019

Effective, friendly, efficient. In and out within 24 hours, including the overnight tow to their yard. They had my Sprinter figured out and fixed up by lunch time and I made my super More

by JOHNNYKORTHUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Wilson
Mar 07, 2019 -

Mercedes-Benz of Sacramento responded

We're glad to know we were able to get you and your Sprinter back on the road quickly and efficiently! Thanks for the 5 star review ~

March 07, 2019

oh my god?? ily all I love you guys. Everything was absolutely exquisite. Ahmad in particular did an exceptional job at describing things for me when I had more questions More

by Nada Abdalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Ahmad Aldarwish, Thomas Lee
Mar 08, 2019 -

Mercedes-Benz of Sacramento responded

Thanks for the great review! We're lucky to have a great team here at Mercedes Benz of Sacramento. We appreciate your business and we appreciate the recommendation. We look forward to helping you again!

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