Mercedes-Benz of Sacramento

Quick reaction In particular MB of Sacramento maintenance service group has been responding rather quickly, and tend to use direct communication with them, which is In particular MB of Sacramento maintenance service group has been responding rather quickly, and tend to use direct communication with them, which is really convenient to customers without being set around and waiting too long. More

A Note I can't say how much you care for others and how far you'll willing to go to get it right. Thank you, Kurt! I can't say how much you care for others and how far you'll willing to go to get it right. Thank you, Kurt! More

Need to be true to your Customers. And do things right the f I received a GLC 350 and there’s glass in the cab of this vehicle indicating that one of the tinted glass windows was broken at one time or other and I received a GLC 350 and there’s glass in the cab of this vehicle indicating that one of the tinted glass windows was broken at one time or other and the vehicle was not serviced correctly. There is glass on the floor under the floor mats under both seats ,an on top of both seats. An under the floor mates An the seat in the backseat. Seriously this is unacceptable for Mercedes and it should be addressed More

Horrible customer service I would never recommend going here to anyone. The “service” representative is rude, condescending, and doesn’t listen to anything the customer is requ I would never recommend going here to anyone. The “service” representative is rude, condescending, and doesn’t listen to anything the customer is requesting. I will never come back here, in fact, we are considering just getting rid of our new Mercedes suv and going with Range Rover or bmw because this service center is so sub par. More

rim repair My rims were dinged up and now they look brand new! Patrick is the best. I almost wrote off this dealership because of my horrible experience buying My rims were dinged up and now they look brand new! Patrick is the best. I almost wrote off this dealership because of my horrible experience buying the car. Glad I stuck around. The service department is the shining star of this organization! More

Great service. Waiting is a comforfortable experience. The service center is busy, but the wait is very nice due to the beverages, entertainment (TV) and comfort of the the furniture. The other customers The service center is busy, but the wait is very nice due to the beverages, entertainment (TV) and comfort of the the furniture. The other customers are usually interesting and fun to talk to as well. Jason did a great job of following up and I look forward to 5 star with my next service. More

Curteous and great service. Rep explained the process fully. Received complementary car wash and visual inspection of vehicle in addition to the performed service. Very elegant a Rep explained the process fully. Received complementary car wash and visual inspection of vehicle in addition to the performed service. Very elegant and welcoming customer lounge. More

Service maintenance Great service. Appointment was done on time. Friendly customer service . I am for sure will gladly recommend mb sac for future services to my friends. Great service. Appointment was done on time. Friendly customer service . I am for sure will gladly recommend mb sac for future services to my friends. More

Repaired the damage caused during a service visit Mercedes Benz Sacramento repaired the damage that was caused to my Merceds SUV during a service visit. The repair was handled in a professional manne Mercedes Benz Sacramento repaired the damage that was caused to my Merceds SUV during a service visit. The repair was handled in a professional manner. I will be happy to recommend Mercedes Benz Sacramento for your service needs. Thank you Mr. Jack M. More