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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of ...
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

February 05, 2019

First time experience Professional service AND personal service simultaneously! This was my first visit and it will not be my last. All in all, it was a very pleasant expe More

by RICH12707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
Feb 05, 2019 -

Mercedes-Benz of Sacramento responded

Thanks for the review and welcome to the Mercedes Benz of Sacramento family!

February 05, 2019

Pleased with the service of my car and with the agent Excellent!!! I was well pleased with the service and with the Jason who helped me. Thank you for the service and hospitality that you showed me during More

by sheila.kennedy61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Feb 06, 2019 -

Mercedes-Benz of Sacramento responded

We think of our customers as part of the Mercedes Benz of Sacramento family! Thanks for the great review~

February 05, 2019

Misleading in all ways! We made an initial complaint about our service advisor which caused a subsequent visit for an unknowing need for repair. We were told by a manager nam More

by RODNEYIRIS06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Manikoth
Apr 02, 2019 -

Mercedes-Benz of Sacramento responded

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February 01, 2019

Sales Not really planning on buying a car, was there to have our car serviced. Kevin showed us the hybrid SUB and it’s a super beautiful car. They made it w More

by jasmin2307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lonchar, Kevin Franks
Feb 01, 2019 -

Mercedes-Benz of Sacramento responded

We're happy to know that Kevin, Brian, and our sales team were able to help you find your new Mercedes Benz. Thanks for the 5 star review.

February 01, 2019

DELIGHTED This dealership is flippin amazing. I don't know how you all do it, day in and day out you satisfy people, actually, you delight people, and I can say More

by laiooli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Ahmad Aldarwish, Thomas Lee
Feb 01, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We think of our customers as part of the Mercedes Benz of Sacramento family. We appreciate your business. Please let us know if anything comes up we can help you with and enjoy your beautiful new Mercedes Benz!

February 01, 2019

Buying the Metris Loren was great! He kept us informed while waiting for delivery from Spain. Only issue was name not correct on registration. Administrative Staff More

by RDSTOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Wilson
Feb 01, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. We're lucky to have Loren! If you have any unresolved issues please let us know.

February 01, 2019

Commutation The team will commit to communicate a follow what will happen an to expect. The team friendliness, great team work , thank you, like to see discounts More

by TWEE2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Mike Gallagher
Feb 01, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for your input. We appreciate your business and look forward to helping you in the future.

February 01, 2019

Very satisfied customer I had a great experience at Mercedes dealer the customer service was excellent David Karner was was excellent he kept me interested which he knew abou More

by SLOEMOSHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Aldarwish, David Karner
Feb 01, 2019 -

Mercedes-Benz of Sacramento responded

We're fortunate to have an amazing sales team! Thanks for the nice review. Enjoy your beautiful new Mercedes Benz!

January 31, 2019

The service was awesome The dealership was great Leon went above and beyond in his service He followed up with us to make sure we got the car we wanted More

by ssood1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Carado
January 30, 2019

Fast and Friendly in their small spaces This team has been moved a few times but they continue to have a smile on their faces and expedite things as fast as they are able to go. Efrain was More

by njoynursing
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Jan 30, 2019 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We've tried to keep things running smoothly as we wait for our beautiful new building to be complete. We're lucky to have an awesome team!

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