
Mercedes-Benz of Sacramento
Sacramento, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First time experience Professional service AND personal service simultaneously! This was my first visit and it will not be my last. All in all, it was a very pleasant expe Professional service AND personal service simultaneously! This was my first visit and it will not be my last. All in all, it was a very pleasant experience. More
Pleased with the service of my car and with the agent Excellent!!! I was well pleased with the service and with the Jason who helped me. Thank you for the service and hospitality that you showed me during Excellent!!! I was well pleased with the service and with the Jason who helped me. Thank you for the service and hospitality that you showed me during my visit 👍👏🏽👌🏾💯💯 More
Misleading in all ways! We made an initial complaint about our service advisor which caused a subsequent visit for an unknowing need for repair. We were told by a manager nam We made an initial complaint about our service advisor which caused a subsequent visit for an unknowing need for repair. We were told by a manager name Chris if we scheduled an appointment he would make it right. We talked to Siri (I hope I spelled her name correctly) about how in detail was Chris staying he would make it right. She said no details were given only to schedule an appointment an he would meet with you. I rearranged my personal schedule for the set appointment only to not EVER meet with Chris the manager and be lied to about making it right. I was set up with a guy name Jack who had no clue. No contact EVER from Jack even of my vehicle be scratched. I will never bring my vehicle back or purchase one from Sacremento. I will share my experience with others who consider an type of service or buy with Sacramento. More
Sales Not really planning on buying a car, was there to have our car serviced. Kevin showed us the hybrid SUB and it’s a super beautiful car. They made it w Not really planning on buying a car, was there to have our car serviced. Kevin showed us the hybrid SUB and it’s a super beautiful car. They made it work financially and here with are... with a beautiful car! More
DELIGHTED This dealership is flippin amazing. I don't know how you all do it, day in and day out you satisfy people, actually, you delight people, and I can say This dealership is flippin amazing. I don't know how you all do it, day in and day out you satisfy people, actually, you delight people, and I can say I was DELIGHTED. Big thanks to Ahmad and the gang. Keep up the good work. More
Buying the Metris Loren was great! He kept us informed while waiting for delivery from Spain. Only issue was name not correct on registration. Administrative Staff Loren was great! He kept us informed while waiting for delivery from Spain. Only issue was name not correct on registration. Administrative Staff should have called and asked if names were correct & how they should be put on registration. I was not happy about that! More
Commutation The team will commit to communicate a follow what will happen an to expect. The team friendliness, great team work , thank you, like to see discounts The team will commit to communicate a follow what will happen an to expect. The team friendliness, great team work , thank you, like to see discounts return customers More
Very satisfied customer I had a great experience at Mercedes dealer the customer service was excellent David Karner was was excellent he kept me interested which he knew abou I had a great experience at Mercedes dealer the customer service was excellent David Karner was was excellent he kept me interested which he knew about the SUV also made sure I was comfortable and offer me refreshments. Ahmad Aldarwish was very helpful he show me everything I needed to know about the SUV and also he came to the house to activate my garage opener More
The service was awesome The dealership was great Leon went above and beyond in his service He followed up with us to make sure we got the car we wanted The dealership was great Leon went above and beyond in his service He followed up with us to make sure we got the car we wanted More
Fast and Friendly in their small spaces This team has been moved a few times but they continue to have a smile on their faces and expedite things as fast as they are able to go. Efrain was This team has been moved a few times but they continue to have a smile on their faces and expedite things as fast as they are able to go. Efrain was my service associate this time around and he provided great service with a smile. More