Mercedes-Benz of Sacramento

Simply the best!! These people, each and every one, do not push you into unwanted work and keep their promises to the letter and number. I could not be more impressed. These people, each and every one, do not push you into unwanted work and keep their promises to the letter and number. I could not be more impressed. They truly do live up to the Mercedes Benz nameplate. More

Great experience. Love my car! We had excellent service and Thomas spent a lot of time with us going over the various options the different vehicles offer. He called later to answer We had excellent service and Thomas spent a lot of time with us going over the various options the different vehicles offer. He called later to answer any questions we might have about our new purchase. I definitely recommend this dealership for those considering a Mercedes-Benz. More

Took car in for service and ended up buying a car Wonderful experience! From service Dept to the transfer to sales, everyone was helpful and personable. Since my son usually helps with my buying/leas Wonderful experience! From service Dept to the transfer to sales, everyone was helpful and personable. Since my son usually helps with my buying/leasing process, but this time your staff made it easy. More

Lots of confusion because employee had left. We still need to come in because a part was not put back on vehicle. Will call to schedule a pick up of item at the service center. We still need to come in because a part was not put back on vehicle. Will call to schedule a pick up of item at the service center. More

Service okay everything is good and everyone were polite and very nice. The place was clean too, and we got served very quickly. We had no trouble going throu okay everything is good and everyone were polite and very nice. The place was clean too, and we got served very quickly. We had no trouble going through this. More

Best buying experience so far This is the best buying experience so far. I didn't feel pressured. Straightforward pricing. Explained car features. I was able to get help over t This is the best buying experience so far. I didn't feel pressured. Straightforward pricing. Explained car features. I was able to get help over the phone. Service personnel were very helpful. More

Only go there for service cause it's close. Service department has zero customer service. The last couple of times I have gone in was treated disrespectfully. Sales department was great when I g Service department has zero customer service. The last couple of times I have gone in was treated disrespectfully. Sales department was great when I got my car. More

No follow up. Horrible service I came in with 2 different complaints aside from my routine service. When I picked up my car, I was told both things were “fixed”. Well, they were not I came in with 2 different complaints aside from my routine service. When I picked up my car, I was told both things were “fixed”. Well, they were not. The dealership sent out an email for review, and when I noted that I was not satisfied, I was told my service advisor would reach out. He did not. I’ve called with no response. Horrible service. More

Excellent customer Service. I'm giving this rating because the quality of customer service that MB offers. Mike Gallagher was very determined to explain what he could do and wha I'm giving this rating because the quality of customer service that MB offers. Mike Gallagher was very determined to explain what he could do and what he could not do. The problem was fixed and I am very satisfied with the work they did. Thank You Mike Gallagher More

Pleasure doing business 10 yrs Mercedes Benz veteran high standards, no complaints. Facilities are great. No plans to change a thing in the foreseeable future. Thanks Efrain 10 yrs Mercedes Benz veteran high standards, no complaints. Facilities are great. No plans to change a thing in the foreseeable future. Thanks Efrain and team!! More