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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,815 reviews
August 30, 2018
Fleet Service We currently own two personal mercedes vehicles and are excited to add Mercedes Vans to our current business fleet. Great quality and excellent custo We currently own two personal mercedes vehicles and are excited to add Mercedes Vans to our current business fleet. Great quality and excellent customer service. More
by DDS Inc
Verified CustomerEmployees Worked With
Efrain Vasquez
August 28, 2018
Jack Manikoth provided an excellent service My car's problem was fixed and Jack Manikoth was an excellent Service Provider. He really went out of his way to help. My car was very clean when I My car's problem was fixed and Jack Manikoth was an excellent Service Provider. He really went out of his way to help. My car was very clean when I picked it up which was a nice plus. Thank you. More
by ilorchid2
Employees Worked With
Jack Manikoth
August 24, 2018
positive all over Service good, communicated well, work good. overall positive experience. The staff let me know what was being done, contacted when ready, got me to Service good, communicated well, work good. overall positive experience. The staff let me know what was being done, contacted when ready, got me to work on time as a courtesy. More
by SKIREM
Employees Worked With
Patrick McGarrity
August 23, 2018
MB Sacramento is like family! For my 40th birthday, they worked with my wife/ dad/ bro-in-law to surprise me with a spanking new AMG! :) In my view, the care and attention they sho For my 40th birthday, they worked with my wife/ dad/ bro-in-law to surprise me with a spanking new AMG! :) In my view, the care and attention they showed was not just customer service at it's best... it was treating customers like family! Thank you Tim Snider and Julie Garcia! That relationship has continued to be excellent with their service/ maintenance crew through Patrick McGarrity, Mike Gallagher and Greg Ranslow. Always great stories and attentive to my requests and service needs. I also like the fact that when you ask for a follow-up, they really call you and ask how else they can assist you. Just like what I said up top, MB Sacramento is like family to me =) More
by sons2004
Employees Worked With
Lisa Brown, Mike Gallagher, Julie Garcia, Tim Snider, Patrick McGarrity, Greg Ranslow
August 23, 2018
New car experience Very straight forward... Honest. They worked with me and my wife to get the best possible price and at the best percentage rate available at the time Very straight forward... Honest. They worked with me and my wife to get the best possible price and at the best percentage rate available at the time. More
by delguerra4
Employees Worked With
Brian Lonchar, Abe Belhamra
August 22, 2018
was very kind I got e mail from dealership (manager)to exchange a new car. it was very good information to me. I had many years good service from sacramento deale I got e mail from dealership (manager)to exchange a new car. it was very good information to me. I had many years good service from sacramento dealerships. everybody were very kind. More
by msjo1117
Employees Worked With
John Liu, Kevin Franks
August 21, 2018
Emergency service on my 2011 sprinter van . I’m an air-conditioning contractor so when one of our vans goes down in the middle of a heat wave it’s an emergency to get it fixed and back on the . I’m an air-conditioning contractor so when one of our vans goes down in the middle of a heat wave it’s an emergency to get it fixed and back on the road as quickly as possible Efrain and the crew at Mercedes-Benz of Sacramento go above and beyond To get my vehicles fixed properly and back on the road in as short a time as possible Thanks Efrain, and thank you Mercedes-Benz of Sacramento. More
by FIXITRITE
Employees Worked With
Chewy? Probably spelled wrong, Efrain Vasquez
August 21, 2018
Excellent Great dealership & salesman. Very nice facility and sales staff. John Lu very attentive to details and knows what customer needs and wants. Excelle Great dealership & salesman. Very nice facility and sales staff. John Lu very attentive to details and knows what customer needs and wants. Excellent dealership to purchase a vehicle. More
by qqq3366
Employees Worked With
John Liu
August 21, 2018
Recall Wrong recall item .. approx 3 weeks after Maintenance Service still no call in regards to available part .. we were forewarned by Service Rep that we Wrong recall item .. approx 3 weeks after Maintenance Service still no call in regards to available part .. we were forewarned by Service Rep that we would have to follow up .. call to Sacramento Parts Service was returned indicating something about the airbag blah blah blah .. Parts Rep could not locate my car since evidently we are not listed in their database having a smart car .. part ordered by Service Rep on 07-21-18 was for the recall on the smart not a MB .. I contacted MB Customer Service in Atlanta GA for help .. turns out part had been available .. evidently MB would not have called us had it not been for MB letter of encouragement to follow up .. thank you Atlanta for making us a valuable customer even though we only have a smart More
by MONI0
Employees Worked With
Jon Sutherland
August 20, 2018
Service It was a pleasant experience. I was in and out in a very short period of time. I look forward to returning to MB of Sacramento. It was a pleasant experience. I was in and out in a very short period of time. I look forward to returning to MB of Sacramento. More
by sallyhoward202
Employees Worked With
Efrain Vasquez
